Heritage Volkswagen Parkville

Mr. Balcar was extremely knowledgable on VWs and very professional. We've owned 3 VWs so my husband had many technical questions. He could answer every one of them. This says a lot about Mr. Balcar! Most professional. We've owned 3 VWs so my husband had many technical questions. He could answer every one of them. This says a lot about Mr. Balcar! Most importantly, he was NOT pushy. We instinctively felt he was a good person to deal with. We did not feel rushed into making a purchase. We would not hesitate to buy another car from him. More

Avery was friendly, helpful, and easy to work with. I would definitely come back to the dealership and ask for him if I was looking for another car. would definitely come back to the dealership and ask for him if I was looking for another car. More

I received great service from the Heritage Autobody shop located in Parkville. I was getting poor service and various crazy quotes from Jerry's Chevrolet off of Joppa Road. They told me they would have to located in Parkville. I was getting poor service and various crazy quotes from Jerry's Chevrolet off of Joppa Road. They told me they would have to take the door off of my Saturn to replace the handle. Tony the manager at Heritage was nice and friendly and told us that would not be nessasary. I would trust Heritage with my next autobody shop needs and they have now gained a customer for service as well! I ended up paying 3x less than what Jerry's quoted for the fix and the handle was repaired the next day. Great experience and would recommend to others! More

This was my first new car. The staff was great and my dealer mike andrews was great he had a great knowledge base and good personality.The sales manager roman was a big help with everthing as well. Over dealer mike andrews was great he had a great knowledge base and good personality.The sales manager roman was a big help with everthing as well. Over all Heritage was a well ran dealership. More

My entire experience at Heritage VW in Parkville was very pleasant. Mike Andrews is extremely helpful, responsive, and knowledgeable. The exterior/interior color combination that I wanted was difficult to fi pleasant. Mike Andrews is extremely helpful, responsive, and knowledgeable. The exterior/interior color combination that I wanted was difficult to find. Mike Andrews was very personable and always kept me informed with different options and we were eventually able to find the exact car that I wanted. Throughout the time that Mike and I were working together to find a car that suited me, he was always very good about calling me back and answering any questions that I had. I really love my car and owe my great experience to Mike Andrews and Heritage VW in Parkville. More

AVERY EXPLAINED IN DETAIL THE BUYING AGREEMENT. VERY KNOWLEDGEBALE AND COURTEOUS.BUYING THE TIGUAN WAS PLEASURABLE AND NOT STRESSFUL. THE CREDIT MANAGER MR MAHAN ALSO WAS VERY STRESS FREE IN THE BUYIN KNOWLEDGEBALE AND COURTEOUS.BUYING THE TIGUAN WAS PLEASURABLE AND NOT STRESSFUL. THE CREDIT MANAGER MR MAHAN ALSO WAS VERY STRESS FREE IN THE BUYING PHASE OF THE AGREEMENT. IN ALL THE PURCHASE AGAIN WAS VERY STRESS-FREE. THANK YOU VERY MUCH More

We loved working with Santos! He worked very hard to get us a great deal on our trade and our new Jetta. We love our new Jetta and we will definitely be coming back! us a great deal on our trade and our new Jetta. We love our new Jetta and we will definitely be coming back! More

This is the 2nd car I purchased from Heritage VW. And I had all my service done at the intervals suggested in the scheduled maintence guide. After my first experience I was very happy with my purchase and had all my service done at the intervals suggested in the scheduled maintence guide. After my first experience I was very happy with my purchase and the service. So I wanted to move up to a larger car, and I am very happy with my Passat. And I am looking for to many years of service like I have been getting. More

My husband found this car online. The car was priced higher then my local dealership and Heritage had no issues matching the price. The experience was great! Avery was very knowledgable about the car I higher then my local dealership and Heritage had no issues matching the price. The experience was great! Avery was very knowledgable about the car I was buying and very personable. This was the one of the best VW purchases we have had in the past 20 years. We are now a lifetime customer - even though they are an hour away. More

Within minutes of posting interest in a new Jetta, i was called by Randall. i saw him that evening and was put in touch with Herb and Jim who took care of me. the next day i was in a new Jetta. they took ca called by Randall. i saw him that evening and was put in touch with Herb and Jim who took care of me. the next day i was in a new Jetta. they took care of me with my trade -in and walked away with a new car with a prcie i can live with. More