Heritage Volkswagen Parkville

Heritage found me the VW Jetta TDI with exactly the features I wanted and went out of their way to get it from another dealer. They gave a fair trade in on my car and a good price on the new vehicle. features I wanted and went out of their way to get it from another dealer. They gave a fair trade in on my car and a good price on the new vehicle. They were always pleasant to deal with and gave me no reason to consider going to another dealer further from home. Purchase process was as painless as is possible. More

Herb is the best. Easy to deal with always gives you a great deal. I love this dealership they are very friendly and easy to deal with. A true Rarity in a car dealership you can honestly trust these peo great deal. I love this dealership they are very friendly and easy to deal with. A true Rarity in a car dealership you can honestly trust these people to take care of you and give you the best deal possible. I recommend Herb Randolph to anybody looking to buy a VW or used car. And recommend this dealerhip in general. Even the service department are the best. I have bought 3 cars from them now. And will continue to go back. More

I love my new /used 2008 Chevy Aveo! Herb was great. Dani went the extra mile to get me financing. I have been working with them off and on 2 months. They were great! I will recommend this dealership Dani went the extra mile to get me financing. I have been working with them off and on 2 months. They were great! I will recommend this dealership to my friends and co-workers. I hope the car last 6 years then I plan on coming back for my next vehicle. More

This is the very best car buying experience I have had in 25 years of buying cars. Amy was knowledeable, professional, fair, informative and responsive. The price was excellent, as I knew whar every dealer 25 years of buying cars. Amy was knowledeable, professional, fair, informative and responsive. The price was excellent, as I knew whar every dealer in the region has and how it was priced. She went out of her way to get my questions answered quickly and fully, which enhanced the interest in buying the Passat from her and her dealership. This was a very satisfying transaction in every way. I would look for opportunities to refer business to Amy and Heritage. More

Amy was very helpful in making the decision to purchase my new Jetta. She answered all of my questions thoroughly and honestly. She did not try to sell me any upgrades that I did not need. She was very my new Jetta. She answered all of my questions thoroughly and honestly. She did not try to sell me any upgrades that I did not need. She was very friendly and made the car buying experience a pleasant one. More

Amy was excellent to deal with. Informative and willing to work with me to make sure that I received exactly what I wanted at the price range I desired. This is my families second time buying from Amy and to work with me to make sure that I received exactly what I wanted at the price range I desired. This is my families second time buying from Amy and Heritage Volkswagen as we have been very happy with the service we received. Will definately recommend and do business with again! More

The best dealer I have worked with so far. The purchase The best dealer I have worked with so far. The purchase process very easy and I bought the car in less than an hour which included a trade. I w The best dealer I have worked with so far. The purchase process very easy and I bought the car in less than an hour which included a trade. I worked mainly via email and Amy was responsive, knowledgable, and did not play the games that I encountered at other dealers. They did provide the best deal. My first service experience was flawless and Yvonne kept in constant contact and the car was ready when promised. No need to call and be put on hold, she called you and was focused on providing excellent service. The service folks listen to you and are upbeat. The latest experience was with the auto body shop. Kevin and the entire staff was very helpful and understanding. I got my rental right there and they called me each day to let me know the progress and it was ready at lunch on the day promised. Overall, Heritage is one of the few dealers who gets it - they know how to make owning a car from the dealership both convenient and fun ! More

After visiting 4 different dealerships looking for a new SUV, I decided to drive to Heritage VW. I have purchased 4 Jeeps in the past, from the Heritage dealership in Bel Air, and was looking forward to tr SUV, I decided to drive to Heritage VW. I have purchased 4 Jeeps in the past, from the Heritage dealership in Bel Air, and was looking forward to trying the Heritage VW dealership. I was greeted at the door by Herb and immediately felt that I had a great salesman. Herb was knowledgeable in the product, courteous to me and asked me about the things that I was looking for in an auto. He had me test drive a couple of vehicles and I quickly chose the Tiguan as the car I wanted. Herb called me the next day to say that he had found the exact Tiguan that I wanted and all I had to do is say the word and he would have it brought to your dealership from a different state. I was excited when Herb made my wishes come true! You have a real asset working at your dealership with a salesman like Herb. I will definitely be back in the future for another vehicle. More

Shopped for a Jetta TDI on the internet with the AAA membership program. Amy Raborg was the first to call me back. No one had a Jetta TDI exactly the way my wife wanted it. It took about two weeks bu membership program. Amy Raborg was the first to call me back. No one had a Jetta TDI exactly the way my wife wanted it. It took about two weeks but Heritage VW was able to locate an exact match and we drove down from the Wilmington, Delaware area and took delivery. We had requested no front license plate bracket and no stickers and George Clark made sure that was taken care of. My wife got the Jetta just the way she wanted it and at a fair price. The car had a full tank of fuel and on the way home we we getting 44.5 MPH. Very cool! More

Mr. Heiss went above and beyond to answer all my questions and give me the best possible service. I will recommend him to my friends. He helped me compare all my options of other cars and did all questions and give me the best possible service. I will recommend him to my friends. He helped me compare all my options of other cars and did all possible to make sure that I was satisfied with my purchase. This was the best car-buying experience that I have ever had. More