Heritage Volkswagen Parkville

This has got to be the best car dealership that I have ever delt with. I was really impressed with the distance the employees would go to help get me into the car I wanted. They would not stop until the ever delt with. I was really impressed with the distance the employees would go to help get me into the car I wanted. They would not stop until they found a way to finace me and to get into the car I wanted. I would visit this dealership again, and would defiantly recommend it to a friend. More

I attempted to buy a VW Jetta Sportwagen TDI during the Cash-for-Clunkers back at the end of July, but none were to be had. Heritage contacted me when the Jetta TDI Sportwagens started to become available. Cash-for-Clunkers back at the end of July, but none were to be had. Heritage contacted me when the Jetta TDI Sportwagens started to become available. They came up with a car that met my requirements within 4 days! I have a deposit with another area dealer that called me about 2 weeks prior, and I still haven't heard anything from them (but I'm sure I will when I go to get my deposit back!). More

Mr. Avery Stewart answered all of our questions and informed us of our options for the purchase and financing. He showed us in detail all the functions of the Routan during our test drive and at time o informed us of our options for the purchase and financing. He showed us in detail all the functions of the Routan during our test drive and at time of purchase. We left knowing we made the right decision for our purchase. More

Mile One Volkswagen provided me with the vehicle I wanted at the price I needed. They never pushed or hassled me to buy. I would recommend this dealership to anyone and everyone interested in a Volkswagen! at the price I needed. They never pushed or hassled me to buy. I would recommend this dealership to anyone and everyone interested in a Volkswagen! Overall, they made car-buying a very enjoyable, care-free experience! More

I had the greatest experience purchasing my 2008 VW Rabbit with Herb Randolph. He was very welcoming and helpful and kept ensuring me that he was going to help me buy a car. He was able to get me fin Rabbit with Herb Randolph. He was very welcoming and helpful and kept ensuring me that he was going to help me buy a car. He was able to get me financed with a much lower rate then what I was paying and a lower payment then what I had been paying on my previous vehicle. I am very happy with my whole experience and would DEFINITELY recommend Heritage Volkswagen to everyone. More

Herb Randolph was excellent in the entire process as I purchased my 2006 Jetta. From first handshake and a welcome into his office, to all communication with my insurance company via phone/fax, to introdu purchased my 2006 Jetta. From first handshake and a welcome into his office, to all communication with my insurance company via phone/fax, to introduction to Pam Mayfield, Business Manager. Pam was able to explain all business/financing options in a clear and simple way, and answered all questions, so ask. Dotted i's, crossed T's, and please and thank yous were never left out. Two awesome individuals. More

When I pulled in the lot my sales rep was very attentive to my needs and what I wanted in a vehicle. He admired my skill to search for the vehicle of choice before coming to him on 8/22. All the staff were to my needs and what I wanted in a vehicle. He admired my skill to search for the vehicle of choice before coming to him on 8/22. All the staff were pleasant and worked well together to make my buying experience a pleasureable one. One thing I did not receive upon request was my carfax and I still want it if it's made available to me. Overall your staff was excellent and I couldn't have asked for a better experience in car buying. Thank you, Mashelle Tillman More

My 2006 Jetta TDI (90,000 miles) continues to run like brand new every time it comes out of scheduled maintenance service from their service department. I really appreciate the great work they are doing t brand new every time it comes out of scheduled maintenance service from their service department. I really appreciate the great work they are doing to keep my car running well. I also bought my Jetta from this dealership and agree with all of the comments made by the other customers who rated this dealership as excellent. More

My husband and I have been looking at Volvo XC-90s for the past three months. Upon searching online, we found two at this dealership that captured our attention. Howard Heis is an extremely polite gentl the past three months. Upon searching online, we found two at this dealership that captured our attention. Howard Heis is an extremely polite gentleman and very easy to talk to. The overall customer service was prompt and professional with no discrepancies(my husband had spoken to Mr. Heis by phone before we met with him in person, so any information that needed to be submitted before the sale was available, thus, making the transaction much easier to execute). We got the car for a good price and completed the entire process in no more that 2 hours. It was the best experience we ever had with a car purchase. More

I went to look for a Honda Fit leftover from the 2007 and turned into the Volkswagon lot by mistake. Herb met me on the lot and when I told him what I was looking for he explained that the Fit was such a goo turned into the Volkswagon lot by mistake. Herb met me on the lot and when I told him what I was looking for he explained that the Fit was such a good seller that there were no leftover ones but he could get me a deal on a 2008. I really couldn't afford a 2008 and I explained that to Herb and he sat down with me and we figured out what car I could afford. It was listed for more than I wanted to spend so he got John involved and they found me a really great deal on a used Mitsubishi and John even personally talked to a friend of his who got me the best financing possible. These guys were great. I had the best experience ever in a car dealership and the most satisfying experience of 2008. I have told everyone I know that this is the place to go for a car. More