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Heritage Volkswagen Parkville
Baltimore, MD
1,516 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Volkswagen Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,516 reviews
January 30, 2021
Working with Melissa was a pleasure. She offered me the best prices, looked for my best interest; she was diligent and quick at the time of purchase. I had a great experience! best prices, looked for my best interest; she was diligent and quick at the time of purchase. I had a great experience! More
by zceydas
Employees Worked With
Melissa Cole
January 27, 2021
Excellent customer service from Johnny. Highly represents your dealership because of him I gladly will continue to bring my car to your business for work your dealership because of him I gladly will continue to bring my car to your business for work More
by Randy8_99
Employees Worked With
Johnny Chan
January 25, 2021
My husband and I worked with Melissa to purchase a new vehicle. She was recommended to us by our insurance agent. I now know why he recommends her. She was attentive to our needs and what we wanted an vehicle. She was recommended to us by our insurance agent. I now know why he recommends her. She was attentive to our needs and what we wanted and went out of her way to get us the vehicle we desired. I will definitely be recommending Melissa to family and friends which is the highest praise I can give. More
by klgrannas
Employees Worked With
Melissa Cole
January 25, 2021
Melissa was fast, efficient and more importantly, incredibly knowledgeable about both product she represents and the competition. The entire process went very smoothly. I hope the level of customer s incredibly knowledgeable about both product she represents and the competition. The entire process went very smoothly. I hope the level of customer service continues as I own the car longer. More
by willeylindsay
January 24, 2021
We received outstanding support from Melissa and the Volkswagen team. Coming from California, we had a short timeline to find the right car and dealership to take care of us, we were not disappointed! Volkswagen team. Coming from California, we had a short timeline to find the right car and dealership to take care of us, we were not disappointed! More
by beeliner1
Employees Worked With
Melissa Cole, Khaliq Thomas
January 24, 2021
Love Heritage VW! it was my first time going there a few weeks ago and they were on top of everything. Service was excellent and I wasn’t stuck there all day. Bravo. weeks ago and they were on top of everything. Service was excellent and I wasn’t stuck there all day. Bravo. More
by AlecEspo
Employees Worked With
Paolo Carnevale, Daniel McMahon, Jennifer Ennifersmith
January 22, 2021
Great sales person Melissa Cole wonderfully professional and shared very in-depth information. Thank you so much for the great experience. Peace and Blessings Thanks. and shared very in-depth information. Thank you so much for the great experience. Peace and Blessings Thanks. More
by Paul
Employees Worked With
Melissa Cole
January 19, 2021
Melissa Cole is incredible! She listened to and met my needs/budget. I will be buying through this team again! 5 stars in every area. needs/budget. I will be buying through this team again! 5 stars in every area. More
by Gchara2
Employees Worked With
Melissa Cole, Spencer Buettner, Gabriel Walman
January 18, 2021
Melissa is an amazing sales person. She is the reason I bought the car from Heritage. Melissa is extremely knowledgeable with a warm personality. Thank you so very much! bought the car from Heritage. Melissa is extremely knowledgeable with a warm personality. Thank you so very much! More
by mr_skidoo9
Employees Worked With
Melissa Cole, Khaliq Thomas
January 17, 2021
Great Service! Thank you it was a pleasure I am so excited about my new car. Spencer is very knowledgeable and gave very detailed information excited about my new car. Spencer is very knowledgeable and gave very detailed information More
by brittanynorris30
Employees Worked With
Spencer Buettner
