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Heritage Volkswagen Parkville
Baltimore, MD
1,504 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Volkswagen Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,504 reviews
September 17, 2023
He was very helpful in facilitating a smooth transition in purchasing the vehicle. Very polite and informative. I appreciate the assistance. in purchasing the vehicle. Very polite and informative. I appreciate the assistance. More
by Gem
Employees Worked With
Helpful September 04, 2023
Mrs Kim was really amazing to work with. I couldn’t go anywhere else due to the relationship she built with me while looking for a car. She made sure i got a really good deal and she worked I couldn’t go anywhere else due to the relationship she built with me while looking for a car. She made sure i got a really good deal and she worked hard every time i went to see her. This place as amazing!!!! More
by devonboyd70
July 31, 2023
The dealership was busy, but we were greeted as soon as we walked in. Melissa helped us and got us in and out with a brand new car in a few hours! She’s super friendly and very knowledgeable. I highly r we walked in. Melissa helped us and got us in and out with a brand new car in a few hours! She’s super friendly and very knowledgeable. I highly recommend this dealership. More
by jonathan.c.camacho
Employees Worked With
July 24, 2023
Great experience yesterday with Jesse Bunker and Heritage. Jesse drove with me in the vehicle to have my mechanic check it out before purchase which gave me great peace of mind. He has also been ava Heritage. Jesse drove with me in the vehicle to have my mechanic check it out before purchase which gave me great peace of mind. He has also been available even after the sale. Great person to work with. Waiting for finance availability was the only negative which caused a couple of hour wait. Once in, the finance representative was great to work with also. More
by Corsairjd
Employees Worked With
July 24, 2023
Heritage VW Parkville and especially Melissa Cole are wonderful to work with. I have purchased several cars from Melissa and refer everyone I know to her. She’s honest and up front about everything and d wonderful to work with. I have purchased several cars from Melissa and refer everyone I know to her. She’s honest and up front about everything and doesn’t play games. Finance is always quick at Heritage VW as well. After 7 cars from here, I’m well versed in their process and they have a loyal customer. More
by Jim C
July 23, 2023
Charles said he would review my VW GTI for purchase. He offered us $500 and claimed there was some water damage. We received an offer of $4,000 from CarMax it was a bit to shady from me. CarMax got the He offered us $500 and claimed there was some water damage. We received an offer of $4,000 from CarMax it was a bit to shady from me. CarMax got the car. He could not even come back and tell us he could not match the offer. Instead he had his employee come back. There was no one else in the dealership, so he could not have been busy. More
by mark.henderson214
Employees Worked With
July 22, 2023
Melissa did a great job working with us. Very knowledgeable and very accommodating with last minute changes. I Highly recommended Heritage. Very knowledgeable and very accommodating with last minute changes. I Highly recommended Heritage. More
by cprotz
July 22, 2023
My transaction was easy. The salesperson was accommodating and personable. The general sales manager was helpful and understanding. The salesperson was accommodating and personable. The general sales manager was helpful and understanding. More
by Diver Alex
May 12, 2023
Second Atlas we have bought from Heritage, Everyone from Service to sales to the finance department was very professional Service to sales to the finance department was very professional More
by bobrussell756
May 12, 2023
Francis Green was very Professional and helpful during and after my Atlas was serviced. He explained everything and is very knowledgeable. and after my Atlas was serviced. He explained everything and is very knowledgeable. More
by bobrussell756
Employees Worked With
Francis Green in Service
