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Heritage Volkswagen Parkville

Baltimore, MD

4.6
1,505 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Volkswagen Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9215 Harford Rd

Baltimore, MD

21234

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Showing 1,505 reviews

May 12, 2023

Francis Green was very Professional and helpful during and after my Atlas was serviced. He explained everything and is very knowledgeable. More

by bobrussell756
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Green in Service
Jun 02, 2023 -

Heritage Volkswagen Parkville responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

May 11, 2023

We had a fantastic buying experience and enjoyed working with Cody and Khaliq to finalize our purchase in a few hours' time. Both were extremely professional, easy to work with and genuinely nice people. More

by RBG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khaliq Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Konstantine Kohilas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Miles Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Heritage Volkswagen Parkville responded

Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

April 26, 2023

I had a great buying experience purchasing my new car at Heritage Volkswagen Parkville. Charles Wicks and Danny Marriott were knowledgeable and made the process easy. I would recommend anyone to purchase wi More

by Nachelle Ford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Wicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Marriott
Jun 02, 2023 -

Heritage Volkswagen Parkville responded

Hi Nachelle, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

March 30, 2023

Thomas Hogan made the car buying journey painless and adventurous! He's a down to earth guy, really easy to talk to, almost like he's family. We arrived at the dealership and was seen right away for a te More

by LA1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khaliq Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Constance , Thomas Hogan
Apr 03, 2023 -

Heritage Volkswagen Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 23, 2023

Naz was excellent to work with. He did his due diligence in showing me a wide range of options and helped me find exactly what I was looking for. He made the process fun and easy, a More

by Adam G.
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nazareth Blount
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2023 -

Heritage Volkswagen Parkville responded

Hi Adam, we're happy you found our staff to be so supportive during your experience here at Heritage Volkswagen Parkville. We hope you continue to choose us for all your automotive needs! Take care!

February 11, 2023

Khaliq and Charles did a great job. Will recommend this dealership to any friends or family 10/10 More

by Naomiwynder
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khaliq Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Miller
Feb 14, 2023 -

Heritage Volkswagen Parkville responded

Hello, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

February 11, 2023

Khaliq and Tom from Heritage Volkswagon are absolutely amazing. I walked in and was greeted by Tom. We sat and got things started. Khaliq came in and helped with all the financial stuff. Before uou know i More

by Jwhit816
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khaliq Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Heritage Volkswagen Parkville responded

Hello, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

February 02, 2023

Dan and his team took care of my needs while on business travel. Great communication and personal service - thanks for going above and beyond! More

by Gary D
Recommend Dealer
Yes
Employees Worked With
Daniel McMahon
Feb 05, 2023 -

Heritage Volkswagen Parkville responded

Hi Gary, we appreciate your positive review about your recent experience with us! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 18, 2023

I don't think that their title people know what they are doing. Also they don't want to honor warranty's. More

by trevorrouter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Matt Beckmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Khaliq Thomas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh , John DeMartino, Justin Richardson
Jan 23, 2023 -

Heritage Volkswagen Parkville responded

Thank you for sharing feedback about your experience with Heritage Volkswagen Parkville. Our goal is to meet then exceed the expectations of all customers and sincerely apologize as if appears this did not occur. We greatly appreciate you taking the time to speak with our General Manager, Jared Herbert, allowing us to immediately address your concerns and work with you toward a resolution that makes you happy. As discussed, if you have any additional questions or concerns, please contact Jared directly at jaredherbert@mileone.com or 410.663.7233. Again, thank you for your time and we look forward to continue working with you in the future.

January 06, 2023

Herbert was professional, efficient, and knowledgeable. We got our first car with him alongside some great personal advices about financing, budgeting and insurance. Appreciate the help! More

by Wyf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Wicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Herbert Hardin
Jan 09, 2023 -

Heritage Volkswagen Parkville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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