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Heritage Volkswagen Parkville

Baltimore, MD

4.6
1,515 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Volkswagen Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9215 Harford Rd

Baltimore, MD

21234

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Showing 1,515 reviews

July 17, 2019

Best Used Car Buy Exprience I've had Bruce was amazing, from the test drive to keeping us company while we waited for a Finance Manager during a very busy day. I've bought quite a few ve More

by Matt Stranathan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Freeman
Jul 18, 2019 -

Heritage Volkswagen Parkville responded

Matt, thank you for your high star rating. We're happy to see that your experience with us was excellent! We want all our customers to feel this way when leaving our dealership!

July 17, 2019

Great customer service I came into the service center to get my vehicle repaired , Tyler was my contact person. He assisted me promptly with my issues, had a welcoming smil More

by Cuteness
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Pearson
Jul 18, 2019 -

Heritage Volkswagen Parkville responded

Hello, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

July 15, 2019

Review for Randolp Herb Randolph was very helpful in finding me a car. He took the time to make better deals. And all in all, I got the car that I wanted! More

by Destinylee2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herb Randolph
Jul 17, 2019 -

Heritage Volkswagen Parkville responded

Thanks for your great review, and for giving our dealership such a high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

July 15, 2019

Awesome Experience! Herb Randolph provided excellent service, was attentive to our needs and made our car buying experience pleasant! We’d definitely recommend this deale More

by Kesha3184
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herb Randolph
Jul 17, 2019 -

Heritage Volkswagen Parkville responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

July 13, 2019

Very Honest and Friendly They were very knowledgeable and helpful, I'm definitely going to recommend this dealership to others. I'm very happy with my 2019 Jetta SE More

by kiki9949
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel Walman, Khaliq Thomas
Jul 15, 2019 -

Heritage Volkswagen Parkville responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any further questions, please don't hesitate to reach out!

July 13, 2019

Orange edition Herb Randolph was and friendly and professional sales man he worked very hard to get me a good price, I would recommend Herb ,Mitch and the dealership More

by Gabriel75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitchell Giller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Herb Randolph
Jul 16, 2019 -

Heritage Volkswagen Parkville responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

July 12, 2019

Herb’s the Best Once again Herb always come thru for me. For 20 years Herb has been my go to for all My vehicle acquisition. Very knowledgable, Excellent customer se More

by Asklee
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herb Randolph
Jul 15, 2019 -

Heritage Volkswagen Parkville responded

Thanks for your great review, and for giving our dealership such a high star rating! If you have any further questions, please give us a call. We're always happy to help!

July 12, 2019

Honest and Friendly Herb is a great salesman. He sold me and my husband our cars that we love. He has been truly honest throughout the whole process and I know I’m gettin More

by Mrs. WB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herb Randolph
Jul 15, 2019 -

Heritage Volkswagen Parkville responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

July 11, 2019

Rockstar First time car buyer, he was extremely helpful and intellectual with the car I wanted. Answered every question I had and more! 10/10 service More

by Smh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herb Randolph
Jul 12, 2019 -

Heritage Volkswagen Parkville responded

Hello, thank you for your kind words and congratulations on your new vehicle. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take care.

July 10, 2019

Tom Robinson and Jacob Cardwell were the best!!! I had a great experience at Heritage Volkswagen in Parkville. I bought a 2019 Golf R, from Tom Robinson, he was a great salesman, they had this vehicl More

by mattyhokie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Robinson, Jacob Cardwell
Jul 11, 2019 -

Heritage Volkswagen Parkville responded

Thank you so much for your positive comments about Heritage Volkswagen Parkville! If you have any further questions, please give us a call. We're always happy to help!

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