
Heritage Volkswagen Parkville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Excellent Herb was a gentleman, he knew exactly what I wanted, and in my price range. I love my Kia Soul. Herb explained every details of my paperwork. Very att Herb was a gentleman, he knew exactly what I wanted, and in my price range. I love my Kia Soul. Herb explained every details of my paperwork. Very attentive, kind understanding. I would recommend anyone to this dealership. More
Awesome sauce He’s awesome .. I had to switch salesman and I’m actually really glad that we did because he’s just awesomey saucey!! Great listener! He’s awesome .. I had to switch salesman and I’m actually really glad that we did because he’s just awesomey saucey!! Great listener! More
Very professional and dedicated to serving the customer! From the very first point of contact from inquiring about a vehicle online, Herb contacted me and I told him the amount I was willing to put down and From the very first point of contact from inquiring about a vehicle online, Herb contacted me and I told him the amount I was willing to put down and nothing above. He worked several vehicles trying to match my downpayment and my monthly payment. Once I came into the dealership, he informed me the vehicle that I wanted was still being serviced and we went over other vehicles. Throughout this process, he made sure I was comfortable every step of the way! By the end of it all, I got a BETTER deal with the vehicle he found me, than the one I initially inquired. He searched diligently, and never once complained or slacked on providing me with what I found comfortable! He helped other customers but still made sure I was comfortable and kept checking with me. He is absolutely AWESOME and a man of his word! More
Awesome service received from Herb!!! I was overall COMPLETELY satisfied with the service I received! It would not had been possible if Herb did not go above and beyond to get me into a ca I was overall COMPLETELY satisfied with the service I received! It would not had been possible if Herb did not go above and beyond to get me into a car that I was satisfied with!! I will recommend any and everyone to this dealership for service with Herb because of his honest, and willingness to serve me! Great job Herb and I COULDN'T THANK YOU ENOUGH! More
Wonderful and Outstanding Service I had the pleasure of working with Khaliq for purchase of a new car. He was very down to earth and very knowledgeable! He made the car buying experien I had the pleasure of working with Khaliq for purchase of a new car. He was very down to earth and very knowledgeable! He made the car buying experience very easy! Thank you!! More
I've parkville As usual very good and very friendly in time manner 90 min is 90 min Could do better with price but you have a good follow up on your vehicle As usual very good and very friendly in time manner 90 min is 90 min Could do better with price but you have a good follow up on your vehicle More
Quick service visit Despite the long line of cars that had arrived before me, I was able to leave in record time. Because I was waiting, and not just dropping off, my veh Despite the long line of cars that had arrived before me, I was able to leave in record time. Because I was waiting, and not just dropping off, my vehicle's service was expressed. Instead of the usual 2+ hour wait for an oil change, the car was done in less than 90 minutes. Painless. More
Friendly, high quality service I purchased new tiguan in 2018. I came to the dealer for oil change and regular check up. The representative Daisi Gibbons was very nice and knowledge I purchased new tiguan in 2018. I came to the dealer for oil change and regular check up. The representative Daisi Gibbons was very nice and knowledgeable, she arranged technician for the work. More importantly, she let me know that my car has a recall service which I did not know before I came. It took about two hours for the entire work. I was very satisfied about the service. More
Very easy and timely experience. Good service, very easy process and Herb drove the truck home for me! They came down on the “internet” price to what I had wanted. Good service, very easy process and Herb drove the truck home for me! They came down on the “internet” price to what I had wanted. More
AWESOME EXPERIENCE BUYING MY JEEP! BRUCE SHOWED LOTS OF PATIENCE AS WELL AS DETERMINATION TO GET ME AND MY SPECIAL NEEDS DAUGHTER INTO A NEW JEEP. THANKS FOR EXCELLENT SERVICE! BRUCE SHOWED LOTS OF PATIENCE AS WELL AS DETERMINATION TO GET ME AND MY SPECIAL NEEDS DAUGHTER INTO A NEW JEEP. THANKS FOR EXCELLENT SERVICE! More