Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Heritage Volkswagen Parkville
Baltimore, MD
1,514 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Volkswagen Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,514 reviews
June 01, 2019
Oil Change and Brakes I've been using Heritage for years! Never disappointed! Can schedule at my convenience. Staff is wonderful to work with. Loved working with Daisi I've been using Heritage for years! Never disappointed! Can schedule at my convenience. Staff is wonderful to work with. Loved working with Daisi Gibbons! More
by ChrisK
Employees Worked With
Daisi Gibbons
June 01, 2019
Worth the wait Super helpful and made the experience fun, time wasn’t dragging because he was able to hold us over with stories and uplifting talks. He knew what he Super helpful and made the experience fun, time wasn’t dragging because he was able to hold us over with stories and uplifting talks. He knew what he was doing and wasn’t pushy. he was very respectful and super cool. More
by jillmoore
Employees Worked With
Herb Randolph
June 01, 2019
Great Experience Buying My First Car As a first time buyer, things can be overwhelming, but Herb helped me out so much in making me as prepared as possible. He is so personable and kind, As a first time buyer, things can be overwhelming, but Herb helped me out so much in making me as prepared as possible. He is so personable and kind, and made this experience so enjoyable. I am so happy with my new Dodge Journey thanks to Herb! :) More
by jordynmoore
Employees Worked With
Herb Randolph
June 01, 2019
Herb is amazing! Herb helped me and my daughter buy her first car and he was so helpful and respectful! The whole process was painless and he really went out of his w Herb helped me and my daughter buy her first car and he was so helpful and respectful! The whole process was painless and he really went out of his way to make us comfortable! We would definitely buy another car from him! More
by Christy1109
Employees Worked With
Herb Randolph
May 31, 2019
Excellence at its best I recently purchased my second vehicle from Herb. He explains everything so well and makes the process easy and stress free. I highly recommend him to I recently purchased my second vehicle from Herb. He explains everything so well and makes the process easy and stress free. I highly recommend him to anyone looking!! More
by Cheyanne211
Employees Worked With
Herb Randolph
May 31, 2019
Professionalism Spencer was an excellent sales person he went far and beyond and helping me select a vehicle , Spencer was kind friendly very helpful and most impor Spencer was an excellent sales person he went far and beyond and helping me select a vehicle , Spencer was kind friendly very helpful and most importantly a patient person More
by Dancer
Employees Worked With
Spencer Buettner
May 30, 2019
Wonderful Herb was very helpful and knowledgeable. I was very nervous about my new purchase but Herb has made this experience easy and I am glad I came here. I Herb was very helpful and knowledgeable. I was very nervous about my new purchase but Herb has made this experience easy and I am glad I came here. I love my new car. More
by Jeeprider
Employees Worked With
Herb Randolph
May 30, 2019
Humble Herb Had a great experience with herb the first time. Had to come see him again..... And once again he aced it... Thanks Herb Great job Had a great experience with herb the first time. Had to come see him again..... And once again he aced it... Thanks Herb Great job More
by Kmarshall8709
Employees Worked With
Herb Randolph
May 30, 2019
Word to Herb! Herb was wonderful. He showed a lot of patience finding me the right car and price. He is super calm and kind and was a pleasure to work with. Highly Herb was wonderful. He showed a lot of patience finding me the right car and price. He is super calm and kind and was a pleasure to work with. Highly recommend! More
by Weirdgirl2019
Employees Worked With
Herb Randolph
May 29, 2019
Sound System Help Needed to get the code for my VW sound system reset. Heritage we’re excellent and efficient. They got the job done quickly and had me on my way. Needed to get the code for my VW sound system reset. Heritage we’re excellent and efficient. They got the job done quickly and had me on my way. More
by TAS
Employees Worked With
Paolo Carnevale
