Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Heritage Volkswagen Parkville
Baltimore, MD
1,515 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Volkswagen Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,515 reviews
May 29, 2019
Sound System Help Needed to get the code for my VW sound system reset. Heritage we’re excellent and efficient. They got the job done quickly and had me on my way. Needed to get the code for my VW sound system reset. Heritage we’re excellent and efficient. They got the job done quickly and had me on my way. More
by TAS
Employees Worked With
Paolo Carnevale
May 29, 2019
Delightful experience. Best salesman I’ve ever met my entire life! Excellent service it was a pleasure doing business with this guy! Very polite and patient. Thanks! Best salesman I’ve ever met my entire life! Excellent service it was a pleasure doing business with this guy! Very polite and patient. Thanks! More
by CIARA
Employees Worked With
Herb Randolph
May 29, 2019
Herbie is the Best Always a pleasure doing business with Herb-yes I’m a return customer! Quick no haggle process. I was able to find an affordable car for my daughter Always a pleasure doing business with Herb-yes I’m a return customer! Quick no haggle process. I was able to find an affordable car for my daughter in record time. He made the experience painless. More
by Candyland
Employees Worked With
Herb Randolph
May 28, 2019
Honest, straight forward dealership Last week purchased a used car for my daughter at heritage in parkvile, md. Great experience. Honest people. Answered all of my questions. Negotia Last week purchased a used car for my daughter at heritage in parkvile, md. Great experience. Honest people. Answered all of my questions. Negotiated a good price. Kudos to Jacob, Jeff, and Rob. Btw - I purged a ram truck at heritage new car dealership across the road back in 2015. Different people but had the same excellent experience. Will go back to them for my next purchase. More
by Happy buyer
Employees Worked With
Jeff (sales) and Rob (manager) at Heritage used cars, Jacob Cardwell
May 27, 2019
Rav 4 lady Herb for the third time has been a amazing . He made the process smooth as always . I will continue to see Herb on future purchases . Thanks Herb for the third time has been a amazing . He made the process smooth as always . I will continue to see Herb on future purchases . Thanks More
by TLewis
Employees Worked With
Herb Randolph
May 27, 2019
Excellent experience. Herb was excellent from the hello. This was my first time buying a car. I would definitely recommend him to friends and family with no hesitation. Herb was excellent from the hello. This was my first time buying a car. I would definitely recommend him to friends and family with no hesitation. More
by Brie
Employees Worked With
Herb Randolph, Jacob Cardwell
May 26, 2019
Spencer is great Friendly service good management and Spence was great good selection great finance service great service good service great service thanks for everyth Friendly service good management and Spence was great good selection great finance service great service good service great service thanks for everything good luck in buissness More
by Yankeechuck123
May 24, 2019
Fast service Whenever I make an appointment for service, I get something within 2 days and when my car is worked on, it doesn't take long, because I am waiting on Whenever I make an appointment for service, I get something within 2 days and when my car is worked on, it doesn't take long, because I am waiting on it. More
by Parhac9
Employees Worked With
Paolo Carnevale
May 24, 2019
Fantastic Experience First off, not only did herb get us into a great vehicle. We were only here for a small amount of time... he was so fast, but still very thorough. I w First off, not only did herb get us into a great vehicle. We were only here for a small amount of time... he was so fast, but still very thorough. I would a slightly recomend him to my family and friends. More
by Bugsavage
Employees Worked With
Herb Randolph
May 24, 2019
Excellent service!!!! Herb was amazing! This has been the easiest car purchase ever! Everyone was so helpful. They made it happen. I am a very happy customer. Herb was amazing! This has been the easiest car purchase ever! Everyone was so helpful. They made it happen. I am a very happy customer. More
by RKamahele
Employees Worked With
Herb Randolph
