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Heritage Volkswagen Parkville
Baltimore, MD
1,514 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Volkswagen Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,514 reviews
May 08, 2019
Review of herb Randolph Herb is friendly and truly cares about his customers. He is willing to go above and beyond to help. He really shows he cares. Thank you. Herb is friendly and truly cares about his customers. He is willing to go above and beyond to help. He really shows he cares. Thank you. More
by Carbuyer1
Employees Worked With
Herb Randolph
May 07, 2019
And unforgettable experience I have been buying cars from Herb at Heritage for over 25 years. Herb will always get it done no matter what it takes! Next time you need a vehicle I have been buying cars from Herb at Heritage for over 25 years. Herb will always get it done no matter what it takes! Next time you need a vehicle call Herb. I know I will More
by Lparks3
Employees Worked With
Herb Randolph
May 07, 2019
Bruce freeman Everything went well and were very nice!! Kind courteous and really helped me get through the used car buying process. Would definitely recommend and Everything went well and were very nice!! Kind courteous and really helped me get through the used car buying process. Would definitely recommend and use them again More
by Jlew81
Employees Worked With
Bruce Freeman
May 07, 2019
Service Was given a user car both times my car was there an extended amount of time and process was easy and painless. Thanks for the help Was given a user car both times my car was there an extended amount of time and process was easy and painless. Thanks for the help More
by Rao123
Employees Worked With
Paolo Carnevale, Daniel McMahon
May 06, 2019
cut wall of tire/needed replacement I called Paolo Carnevale and he told me to come in- he took my keys, had the tire, assessed, replaced, and test driven (to check alignment) in record I called Paolo Carnevale and he told me to come in- he took my keys, had the tire, assessed, replaced, and test driven (to check alignment) in record time. Couldn't be happier with the personalized service and responsiveness. More
by Ray Allen
Employees Worked With
Paolo Carnevale
May 04, 2019
Great overall experience The staff and overall experience at Heritage VW exceeded my expectations. Gabe, Khaliq and the rest of the staff were very helpful and transparent for The staff and overall experience at Heritage VW exceeded my expectations. Gabe, Khaliq and the rest of the staff were very helpful and transparent for me as a first time car buyer. They make sure to take care of you and don’t try to overwhelm you. Would highly recommend! More
by kelli
Employees Worked With
Gabriel Walman, Khaliq Thomas
May 03, 2019
Worth the trip Been looking for a renegade to replace my totaled renegade. Everything went smooth and was exactly what we spoke about on the phone. No surprises. Th Been looking for a renegade to replace my totaled renegade. Everything went smooth and was exactly what we spoke about on the phone. No surprises. Thanks herb More
by Renegade3214
Employees Worked With
Herb Randolph
May 03, 2019
Excellent experience Herb was professional and a pleasure to deal with. We called ahead of time as we were traveling from NJ. We received exactly what was agreed and at th Herb was professional and a pleasure to deal with. We called ahead of time as we were traveling from NJ. We received exactly what was agreed and at the price discussed. More
by Renegade
Employees Worked With
Herb Randolph
May 02, 2019
Journey Herb made the process painless . Everything he told me was going to happen he made it happen. Truly a pleasant experience . No surprises !!!! The whol Herb made the process painless . Everything he told me was going to happen he made it happen. Truly a pleasant experience . No surprises !!!! The whole process was swift . Thank you !!! More
by 2015 journey man
Employees Worked With
Herb Randolph
May 02, 2019
Great service and fast I was in and out for my 20,000 mile service check within an hour. Would certainly recommend Heritage and Tyler for a service visit. I was in and out for my 20,000 mile service check within an hour. Would certainly recommend Heritage and Tyler for a service visit. More
by Tomvw17
Employees Worked With
Tyler Pearson
