Heritage Volkswagen Parkville

Fast Situation I went in for my wheel locks , was literally in there for less than an hour. The problem was taken care of so quick I was still able to enjoy the rest I went in for my wheel locks , was literally in there for less than an hour. The problem was taken care of so quick I was still able to enjoy the rest of my day. More

Super Fast I made my appt the same day. I arrived right on time and was taken in immediately. About 30 min later my car was finished in 30 minute. There were oth I made my appt the same day. I arrived right on time and was taken in immediately. About 30 min later my car was finished in 30 minute. There were other cars there for service but my oil change was done quicker than an hour. More

Donuts Herb was a great sales associate to work with who always had a smile and made the experience feel effortless and at ease. There was some talk of donut Herb was a great sales associate to work with who always had a smile and made the experience feel effortless and at ease. There was some talk of donuts throughout the process but no donuts ever appeared. We also worked with Jacob in Finance who was able to squeeze out a better percentage point for financing with our credit/banking. Though he kept us at the dealer longer we received more for our money. The following is more words since after writing 37 words on the 25-word minimum I was told my review violated the minimum word policy. I am continuing to write more here in an effort to more than triple the minimum word count and hope NOT violate their policy. and I see now more than 5 times the word count is used. More

Good experience We purchased a new-to-us Jetta, and Herb made the car buying process as quick and easy as possible. He was very personable and attentive. We purchased a new-to-us Jetta, and Herb made the car buying process as quick and easy as possible. He was very personable and attentive. More

Honesty and kindness My new purchase of 2016 Ford Fiesta Titanium was possible because of the dedicated salespeople helping me exchange my car. Mr. Randolph was kind, pat My new purchase of 2016 Ford Fiesta Titanium was possible because of the dedicated salespeople helping me exchange my car. Mr. Randolph was kind, patient and helped me through the long process. Everyone was working hard to find a car for my needs. I want to personally thank Terri and the GM Gene who were very patient with all my questions. It was a pleasure meeting such nice people and a family atmosphere. I really appreciate the staff calling me to make sure I made it home safely. Thank you so much, Sincerely, Jessica Dowden 😊 More

best visit ever! helped me purchase my first car! super thankful for this company. amazing customer service and gave me a great quote for my new car. highly recommened helped me purchase my first car! super thankful for this company. amazing customer service and gave me a great quote for my new car. highly recommened this dealership. More

Blkwido Herb is a amazing. There was no hassle, pressure or false numbers. He made the process quick and painless and is very personable. I would highly recom Herb is a amazing. There was no hassle, pressure or false numbers. He made the process quick and painless and is very personable. I would highly recommend coming to Herb at Heritage Pre-Owned in Parkville. More

Herb Randolph aka Gordon lol Awesome service .....friendly informative Honest folks.....also aknowledge Melissa Cole in finance Very charismatic. I would personally recommend t Awesome service .....friendly informative Honest folks.....also aknowledge Melissa Cole in finance Very charismatic. I would personally recommend this dealership to all my friends and acquaintances. More

Excellent service I was waited on immediately upon arrival. Daisy was very professional and friendly. I was offered a free shuttle to my manicure appointment and was pi I was waited on immediately upon arrival. Daisy was very professional and friendly. I was offered a free shuttle to my manicure appointment and was picked up promptly afterwards. My car was ready when I returned and Daisy went over the details of my service. A pleasure to work with. More

Great experience Work with my schedule, to allow me to pick my car in a couple days. Excellent service. Car running smooth. Daisy and Tyron at the Parkville location w Work with my schedule, to allow me to pick my car in a couple days. Excellent service. Car running smooth. Daisy and Tyron at the Parkville location were great in assisting me. More