Heritage Volkswagen Parkville

pleasant to deal with Bruce was easy to work with. He went out of his way to do everything possible to please me. He was very patient with me do to my time restraints it to Bruce was easy to work with. He went out of his way to do everything possible to please me. He was very patient with me do to my time restraints it took me three trips to the dealership to get it done. Bruce was not pushy like some dealers trying to sell you add ons. very professional I will return to Heritage for my next car. A great overall experience in vehicle purchasing. More

AMAZING Herb was so helpful and made my car shopping experience pleasant! I was so stressed and nervous but his kind/calm demeanor made me feel at ease. I wou Herb was so helpful and made my car shopping experience pleasant! I was so stressed and nervous but his kind/calm demeanor made me feel at ease. I would definitely buy another car from him again! More

Pleasant experience!!!! After no luck at other dealers, Herb was very helpful and made our car buying experience delightful and easy. I would definitely recommend to my famil After no luck at other dealers, Herb was very helpful and made our car buying experience delightful and easy. I would definitely recommend to my family and friends. More

Buying a car with sister I bought a car here a few years ago and I brought my sister back to get her first financed car! Herb made it happen. I bought a car here a few years ago and I brought my sister back to get her first financed car! Herb made it happen. More

Buying new car Service was excellent !! I really appreciate him working with us until we got the right price for me !! I will definitely be back thank you ! Service was excellent !! I really appreciate him working with us until we got the right price for me !! I will definitely be back thank you ! More

Pleasant experience I decided to purchase my leased VW and went to this dealership to complete the deal. It is not a quick princess and we hit a small bump in the road. M I decided to purchase my leased VW and went to this dealership to complete the deal. It is not a quick princess and we hit a small bump in the road. Melissa was my finance person and she worked her magic to finish the process as quickly as she could. All of the papaerwork and the extra options that come with a purchase were explained very thoroughly and honestly. What could have been a long and frustrating experience was just the opposite. I will be referring them much business! More

Great experience Had been researching cars for several months and found the Parkville website offering great deals on a used vehicle. Came in and met Herb, took a test Had been researching cars for several months and found the Parkville website offering great deals on a used vehicle. Came in and met Herb, took a test drive and was greatly impressed with the service and knowledge. We ran into a issue with a locking mechanism on the car, thought there was an electronic issue, Herb was able to find out in minutes the issue was a setting in the car. We were extremely impressed and purchased the car the same day. More

Dana.R This is my third time dealing with Mr. Randolph at Heritage and I always get a great deal and great customer service. Thank you again! This is my third time dealing with Mr. Randolph at Heritage and I always get a great deal and great customer service. Thank you again! More

Great Service from Paolo Carnevale !! Great service from the Heritage Volkswagen Parkville dealership and Mr Paolo Carnevale!!! I had a problem with my engine and while work was being don Great service from the Heritage Volkswagen Parkville dealership and Mr Paolo Carnevale!!! I had a problem with my engine and while work was being done, Mr Paolo Carnevale recommended a timing belt and water pump repair. I listened to his recommendation and I am very Happy! Thank you Douglass DePasquale More

Good Service Great customer service! He worked everything out for me, I would refer him to anyone looking to buy a new car. Very great customer service and time ef Great customer service! He worked everything out for me, I would refer him to anyone looking to buy a new car. Very great customer service and time efficiency. More