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Heritage Volkswagen Parkville
Baltimore, MD
1,515 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Volkswagen Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,515 reviews
March 28, 2019
Good Service Great customer service! He worked everything out for me, I would refer him to anyone looking to buy a new car. Very great customer service and time ef Great customer service! He worked everything out for me, I would refer him to anyone looking to buy a new car. Very great customer service and time efficiency. More
by Ldyson
Employees Worked With
Herb Randolph
March 28, 2019
Herb Randolph Herb was a great salesman and answered all my questions. He got the job done and was great to work with. Would definitely recommend him to friends and Herb was a great salesman and answered all my questions. He got the job done and was great to work with. Would definitely recommend him to friends and family. More
by Zoemoon10
Employees Worked With
Herb Randolph
March 25, 2019
Bruce was great!!! Bruce was great! Very calm and not pushy at ALL!!! He was very easy to work with and very patient with us while we took time deciding between two vehi Bruce was great! Very calm and not pushy at ALL!!! He was very easy to work with and very patient with us while we took time deciding between two vehicles. He felt more like a uncle then a salesman even sticking around to exchange travel stories after the sale was complete. Ask for Bruce!!!!! More
by Keith & Angie Black
Employees Worked With
Bruce Freeman
March 23, 2019
BEST CAR SALESMAN EVER Herb was amazing! Extremely helpful and painless experience! The best car buying experience I have ever had. Herb was extremely personalable and infor Herb was amazing! Extremely helpful and painless experience! The best car buying experience I have ever had. Herb was extremely personalable and informative! Thank you!! More
by Nickikaz
March 23, 2019
Great experience Herb was very friendly and patient with us. I had a good experience with this dealer. I am pleased with the services I and my family received . Herb was very friendly and patient with us. I had a good experience with this dealer. I am pleased with the services I and my family received . More
by Cargirl
Employees Worked With
Herb Randolph
March 18, 2019
Outstanding!! Customer Service!! Thank you Bruce ,for your exceptional customer service . Thank you for all the help in getting the car that we really wanted even if it wasn't at tha Thank you Bruce ,for your exceptional customer service . Thank you for all the help in getting the car that we really wanted even if it wasn't at that location . And helping us getting our other vehicle home, I hope you win the contest !!, Thank you again for all your help and your 'great customer service!!!!! More
by ellen0415
Employees Worked With
Bruce Freeman
March 16, 2019
First Car In 16 Years Great experience from start to finish. Herb was patient, helpful and knowledgeable. I have not been through this process in many years and he made it Great experience from start to finish. Herb was patient, helpful and knowledgeable. I have not been through this process in many years and he made it painless. More
by Holly
Employees Worked With
Herb Randolph
March 16, 2019
Buying yet another car. Needed a better car for my daughter. Came to speak with Herb to see what Heritage had to offer. Herb was attentive and informative on all 5 vehicles w Needed a better car for my daughter. Came to speak with Herb to see what Heritage had to offer. Herb was attentive and informative on all 5 vehicles we tested. He knew all the insurance and outs on every one. Made the process a little better as buying cars is s stressful process. More
by Doglover
Employees Worked With
Herb Randolph
March 14, 2019
Amazing Went above and beyond to get us into a vehicle we never thought we could get! Nice, laid back and really takes the time to go through every option to Went above and beyond to get us into a vehicle we never thought we could get! Nice, laid back and really takes the time to go through every option to get you the best deal! Where other people would throw something at you to get the next customer he takes the necessary time and effort to get the car you really want. Even contacted an insurance agent to get us the best car insurance rate even though she was off work for the evening. Great experience definitely will return to him when we make our next purchase. Mitch wasn’t even feeling well and still went the extra mile to get us a great deal. More
by ambr82835
March 14, 2019
Dan tha man Best service, very friendly, 5th car by herb in my family. Gets the job done!!! Will be back next time for sure! Thanks again herb! Best service, very friendly, 5th car by herb in my family. Gets the job done!!! Will be back next time for sure! Thanks again herb! More
by Dan tha man
Employees Worked With
Herb Randolph
