Heritage Volkswagen Parkville

Great Experience We were treated professionally from the start. Josh took us on a low stress test drive and was very knowledgeable, he answered almost all of our ques We were treated professionally from the start. Josh took us on a low stress test drive and was very knowledgeable, he answered almost all of our questions before talking to a sales person, he did a great job. Spencer, our salesperson was very helpful and we never felt pressured. Mike was great during the financing process, explaining all of the additional options available but never pressuring us. I would recommend mileone to anyone. More

Harassment. I looked at one thing on their website and they won’t stop calling and emailing me. This has been a HORRIBLE experience. I will NEVER purchase a vehic I looked at one thing on their website and they won’t stop calling and emailing me. This has been a HORRIBLE experience. I will NEVER purchase a vehicle from Heritage. If you want overly aggressive sales tactics with a priority on commission and quota, then go here. Tried to call to speak with the general manager but had no luck in trying to reach them. I’ve sent 2 emails to R Melvin and both he and another person (M Giller) have not left me alone. If this persists I will start legal action for harassment. More

Go heritage Always a pleasure working with Melissa Cole!!! My family has bought/leased 4 cars just since Melissa has been there, for a total of 6 VWs and 1 Honda Always a pleasure working with Melissa Cole!!! My family has bought/leased 4 cars just since Melissa has been there, for a total of 6 VWs and 1 Honda bought/leased. More

Herb was great! Herb was professional and personable. No pressure and very knowledgable. Was very kind to my 16 year old son who the car was for. Thank you Herb! Herb was professional and personable. No pressure and very knowledgable. Was very kind to my 16 year old son who the car was for. Thank you Herb! More

New Tiguan My experience was awesome. This is my third vehicle from them and they never disappoint!! They get you what you want, they go above and beyond!! My experience was awesome. This is my third vehicle from them and they never disappoint!! They get you what you want, they go above and beyond!! More

Smooth Process First time car buyer looking to purchase a used car. The process was relatively easy. Bruce and the rest of the staff were very welcoming and patient First time car buyer looking to purchase a used car. The process was relatively easy. Bruce and the rest of the staff were very welcoming and patient throughout the process. More

Highly Recommend! This dealership offered amazing customer service from the moment we walked in the door. All of our questions were answered and requests met. Highly re This dealership offered amazing customer service from the moment we walked in the door. All of our questions were answered and requests met. Highly recommend! More

Helpful staff I came in to check out a new car and was not sure if I could get in at the price point I wanted. Not only did I get in at my price point, I got some a I came in to check out a new car and was not sure if I could get in at the price point I wanted. Not only did I get in at my price point, I got some added options as well. Spenser and Tavon were amazing More

Paolo Is Heritage Service Another visit today for routine maintenance on a very busy Saturday before Xmas. Upon pulling into the service lane Paolo again greeted me even befo Another visit today for routine maintenance on a very busy Saturday before Xmas. Upon pulling into the service lane Paolo again greeted me even before exiting my Jetta. He quickly completed the assigned work and some recommended preventive maintenance services I overlooked. I was then having the free coffee in the waiting room as Paolo kept me updated along the way. Thanks Paolo you are the reason I return to have your team service my 4 VW vehicles. More

Amazing Service Khaliq was beyond great. Got me in the car a wanted with extra upgrades. Made the car buying process seamless. Would recommend to anyone looking for a Khaliq was beyond great. Got me in the car a wanted with extra upgrades. Made the car buying process seamless. Would recommend to anyone looking for a new VW More