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Heritage Volkswagen Parkville
Baltimore, MD
1,515 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Volkswagen Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,515 reviews
December 10, 2018
Informed. Easy to talk to. Efficient. I had a great, quick experience here. I found the vehicle that I wanted on line. Contacted them. They promptly contacted me back. Came the next day an I had a great, quick experience here. I found the vehicle that I wanted on line. Contacted them. They promptly contacted me back. Came the next day and drove off in the car. More
by April
Employees Worked With
Gabriel Walman, Khaliq Thomas
December 08, 2018
Excellence Mr.Herb was great he took his time explained my car throughly, made my time there great answered all my question very friendly helpful and also called Mr.Herb was great he took his time explained my car throughly, made my time there great answered all my question very friendly helpful and also called to follow up to see how i liked the car overall, and my deal was amazing I highly recommend this dealership go see Mr.Herb More
by KatJones40
Employees Worked With
Herb Randolph
December 07, 2018
Awesome atmosphere If you are looking to buy a used car, Herb Randolph is the guy to see. I recently purchased a very affordable Dodge with low mileage and I honestly ha If you are looking to buy a used car, Herb Randolph is the guy to see. I recently purchased a very affordable Dodge with low mileage and I honestly have no regrets! More
by Curley Aluminum
Employees Worked With
Herb Randolph, Jacob Cardwell
December 06, 2018
Great Experience Khaliq was amazing. So easy to work with and giving us options. Our credit wasn’t the best but Khaliq and his team got us into a 2019 Jetta that we ju Khaliq was amazing. So easy to work with and giving us options. Our credit wasn’t the best but Khaliq and his team got us into a 2019 Jetta that we just love. More
by Vr6Heathen
Employees Worked With
Khaliq Thomas
December 05, 2018
Upgrade I called Herb about a car I saw online. From beginning to end he was such a great help. If your interested in purchasing a car I highly recommend Herb I called Herb about a car I saw online. From beginning to end he was such a great help. If your interested in purchasing a car I highly recommend Herb. More
by Msavage
Employees Worked With
Herb Randolph
December 04, 2018
Dope Vibes & Positive Energy Khaliq helped me as soon as I got there. He didn't hesitate to stop and ask if I needed some help, even though he was already busy. Despite the long p Khaliq helped me as soon as I got there. He didn't hesitate to stop and ask if I needed some help, even though he was already busy. Despite the long process and unnecessary hold-ups, he was patient, kind, and maintained a professional manner to make sure I was completely satisfied before driving off the lot. More
by ChicaaaBonitaaaa
Employees Worked With
Marcus, Tavon, Paolo, Khaliq Thomas
December 01, 2018
Excellent Service and clean and nice dealership and Quality cars and nice sales man and women also A great car #Warranty and Volkswagen has good car ratings Service and clean and nice dealership and Quality cars and nice sales man and women also A great car #Warranty and Volkswagen has good car ratings More
by Wayne volkswagen
Employees Worked With
Other Employees :
Helena Moniodis, Jacob Cardwell, Steven Jakubik, Spencer Buettner
November 30, 2018
Great job This was a great experience! This is our 11th VW and I’m looking forward to driving this truck. I would highly recommend this dealership. This was a great experience! This is our 11th VW and I’m looking forward to driving this truck. I would highly recommend this dealership. More
by JameeCremeen
Employees Worked With
Tavon, Jacob Cardwell, Spencer Buettner
November 30, 2018
Great experience My husband and I came to Heritage VW to look at a used VW Golf. Spencer was our sales rep. He was friendly, knowledgeable, and got us in the car and o My husband and I came to Heritage VW to look at a used VW Golf. Spencer was our sales rep. He was friendly, knowledgeable, and got us in the car and out the door in no time. This was a little more than two years ago and I'm sorry I waited so long to review our experience. The car itself was in beautiful condition. I highly recommend checking out Heritage VW for your next car and make sure you ask for Spencer! More
by yarnall2
Employees Worked With
Spencer Buettner
November 23, 2018
Geek Roy Herb did a terrific job from beginning to the end . I would highly recommend him to anyone who wants to buy a car. Top notch service. Herb did a terrific job from beginning to the end . I would highly recommend him to anyone who wants to buy a car. Top notch service. More
by Peeking turtle
Employees Worked With
Herb Randolph
