Heritage Volkswagen Parkville

Great sales experience! Herb and his Finance Mge. Marcus, made buying my car an easy and seamless experience. This is my 2nd purchase from a Heritage dealership and I will pu Herb and his Finance Mge. Marcus, made buying my car an easy and seamless experience. This is my 2nd purchase from a Heritage dealership and I will purchase from them again. More

Comfortable Sale Working with Bruce to buy my second vehicle from Heritage was a very pleasant experience. I never felt rushed or pressured at any point as I considere Working with Bruce to buy my second vehicle from Heritage was a very pleasant experience. I never felt rushed or pressured at any point as I considered multiple vehicles over a couple weeks. He was considerate of my time and respected my busy schedule. Every question I asked was answered thoroughly and promptly. Thanks to Bruce for another great car buying experience! More

Best Salesman in MD If you are in great need of a car, Herbert Randolph is your guy. I needed a car immediately and was having no success on my own finding exactly what I If you are in great need of a car, Herbert Randolph is your guy. I needed a car immediately and was having no success on my own finding exactly what I was looking for. I was referred to Mr. Randolph by a friend of the family and his reputation truly preceded him. I called in on a Monday morning and he found a vehicle for me within hours. Once he got the ball rolling, he didn't stop until the experience was complete. He tried every avenue until he got a yes and immediately let me know. We test drive the car, he showed my dad and I how everything worked in the car and made sure the vehicle was what I was looking for. He always answered the phone and had fast replies back to text messagues. I came back the next day and got all the paper work done, quick and easy. He made everything go so smoothly, I was in my car in less than 48 hours of the first phone call. His service is to be commended for going above and beyond to make sure everything was certified, safe and reliable. He has a vast knowledge of cars and is very personable. I highly recommend him to sell you as car! More

Amazing! Once again, VW parkville made me extremely happy. Herb made sure I was happy and made my car buying experience fast, fun and super easy. I highly reco Once again, VW parkville made me extremely happy. Herb made sure I was happy and made my car buying experience fast, fun and super easy. I highly recommend going to VW heritage! More

Great experience Came up to the dealership not expecting to leave with a nice vehicle and now I’m in love with my new car thanks to everyone who helped me including He Came up to the dealership not expecting to leave with a nice vehicle and now I’m in love with my new car thanks to everyone who helped me including Herb on my car purchase! More

Upgraded my Whip Herb once told me, if I ever needed to get a vehicle, stop up a d see him. Well that day came unexpectedly, and I had to make that call. Within a coup Herb once told me, if I ever needed to get a vehicle, stop up a d see him. Well that day came unexpectedly, and I had to make that call. Within a couple of days, I'm in an upgraded car. That fact he listened to what I was looking for, and yes he came through big time. I am now getting to enjoy my Chryler 300, without having to worry about if I'm going to brake down. Thanks again to Mr. Herb Randolph for the great experience. And I will be referring others to your business Also thanks to Steve Knolle, and Marcus Gibbs for getting me the around the numbers I was looking for. Marcus helped out then he realized. Thank you for that great information. And keeping me close to where Im not going to be stressed. And Steve, even though we didn't talk, i was told that you worked your magic behind the scenes. Thank you. In closing, my experience was better then expected, and I left with a big smile. Thanks again Mile One VW. I'm glad to apart of the family now. Erron Thompson. More

Absolute Pleasure!!! Herb felt like an old friend from the start. He made us feel very comfortable and was not remotely pushy about buying a specific vehicle, even though Herb felt like an old friend from the start. He made us feel very comfortable and was not remotely pushy about buying a specific vehicle, even though our price point/mileage made financing a little more challenging. He went to bat for us and got us into the car we had our eye set on from the beginning. We kept him an hour past closing time and he stayed through the very end. He is very, very devoted and committed to this role and does it very well. We will definitely be coming back to him and this dealer for any and all of our car buying needs in the future!!! More

Most comforting experience I’ve ever had. Lavon and all of his coworkers were friendly and knowledgeable . Lavon specifically made me feel like family and reassured me I would still be able to Lavon and all of his coworkers were friendly and knowledgeable . Lavon specifically made me feel like family and reassured me I would still be able to get an affordable , reliable car before I left that day . That is exactly what I needed because my car had been totaled earlier in the week. Even with my struggling credit Lavon was honest and non-abrasive with any type of bad news , quickly taking negatives and finding solutions for everything. The entire staff was professional and fast at everything they had to do . My financing payments are well within my budget and the car itself is truly amazing . More

Great experience I spoke to Herb on a Friday evening, and came in Saturday afternoon to purchase a new vehicle. Herb was knowledgeable, courteous and extremely helpful I spoke to Herb on a Friday evening, and came in Saturday afternoon to purchase a new vehicle. Herb was knowledgeable, courteous and extremely helpful throughout the entire process. I would definitely purchase another vehicle from him in the future. More

Excellent experience Bruce and Michael in finance were excellent!! ! They helped my family get the perfect car. Everything was such a smooth process and transition! I woul Bruce and Michael in finance were excellent!! ! They helped my family get the perfect car. Everything was such a smooth process and transition! I would recommend him and Heritage of Parkville to everyone I know. Everyone was friendly and helpful and we walked away with our New (to us) family vehicle! It felt like we had bought it brand new. Excellent service and super helpful with explaining everything along the way! Thank you Bruce and Michael in finance, and heritage of Parkville! More