Heritage Volkswagen Parkville

Really helped us out. Bruce was great. He was patient, and the dealership was extremely busy. We were there for 7 hours and Bruce remained professional and friendly. We ar Bruce was great. He was patient, and the dealership was extremely busy. We were there for 7 hours and Bruce remained professional and friendly. We are very happy with our experience. More

Great experience! First time buying a car on my own - Bruce made the experience pretty easy. Contacted the dealership the day before about my specific interest in a car First time buying a car on my own - Bruce made the experience pretty easy. Contacted the dealership the day before about my specific interest in a car - Bruce contacted me by email before my visit and had the car ready to test drive when I arrived. Lots of paperwork required but I felt like they got me in and out as quickly as possible! Great experience overall. More

I’ve bought four vehicles from Heritage I bought four vehicles from Heritage because I felt like I was getting a good deal. Their service is very good also. Bruce was very helpful in getting I bought four vehicles from Heritage because I felt like I was getting a good deal. Their service is very good also. Bruce was very helpful in getting me in and getting me out and getting me into the vehicle I wanted. Thanks again! More

Herb is the man ! Herb helped me out gave me the best deal possible was a joy to work with will go back next time thanks herb your the best Herb helped me out gave me the best deal possible was a joy to work with will go back next time thanks herb your the best More

Thanks herb Herb was so helpfull buying my first car thank you for the great deal and easy painless few hours at the dealer ship couldn’t be more happy with my je Herb was so helpfull buying my first car thank you for the great deal and easy painless few hours at the dealer ship couldn’t be more happy with my jeep More

Great experience Bruce was great, very helpful and not pushy at all. He worked with us to come up with a great price and we left very happy. Bruce was great, very helpful and not pushy at all. He worked with us to come up with a great price and we left very happy. More

Top Notch Service! It was a pleasure working with Amanda to purchase our brand new Atlas! She exceeded all our expectations, and made the process seamless. Highly Recomm It was a pleasure working with Amanda to purchase our brand new Atlas! She exceeded all our expectations, and made the process seamless. Highly Recommended! More

Great experience I worked with Melissa Cole to purchase a new 2018 GTI. Communication was great via email, text and phone. Melissa worked hard to make sure I was happy I worked with Melissa Cole to purchase a new 2018 GTI. Communication was great via email, text and phone. Melissa worked hard to make sure I was happy with my purchase. She is very knowledgeable about the VW line and seemed honest when it came time to negotiate a fair price. Doug in the finance department was great. He was working late on a busy night and still took the time to patiently explain the purchase process and extended warranty package. I have been visiting Heritage for VW service for years, but this was my first time working with the sales team. I will definitely remain a customer. More

Used purchase This was a great experience. I really feel like The dealership was an honest place. Amanda was great...no pressure just helpful and very understanding This was a great experience. I really feel like The dealership was an honest place. Amanda was great...no pressure just helpful and very understanding of my nerves and stress. I had a couple questions after purchase and she always got right back to me. I never once felt like she was done after I made the purchase. She always responded. That was important to me, I don't like when I buy something and once the sale is done I'm no longer important. I never felt like that with Amanda. More

Excellent customer service The people were friendly and pleasant to work with. Love the new car. I would buy from the dealership again. Excellent customer service. Great job The people were friendly and pleasant to work with. Love the new car. I would buy from the dealership again. Excellent customer service. Great job More