Heritage Volkswagen Parkville

Excellent customer service! Herb was the best car salesman that I have ever worked with!! I believe he went above and beyond to help me to get into my jeep! Very nice and respect Herb was the best car salesman that I have ever worked with!! I believe he went above and beyond to help me to get into my jeep! Very nice and respectful to me and my parents! I will definitely recommend friends to use Herb as there salesman!! THANK YOU!!! More

Best Dealership Purchased my 2nd car now. Awesome guys to work with. Make me feel at home and go out of their way to make it happen. Purchased my 2nd car now. Awesome guys to work with. Make me feel at home and go out of their way to make it happen. More

Friendly and helpful The day before I purchased my vehicle, I met with Herb. I found him to be amazingly helpful and thorough, so much that I wanted to ensure that he got The day before I purchased my vehicle, I met with Herb. I found him to be amazingly helpful and thorough, so much that I wanted to ensure that he got the sale. It did not turn out that way as he had scheduled leave, however, Herb made sure that I was taken care, of so he put me in the hands of Bruce who took great care and ensured that I had a great experience. It was close to 11pm when I left the dealership and Bruce was still there until the moment I drove off the lot. I truly appreciated the service and best of all, I'm loving my VW Tiguan! More

Amazing Customer Service I worked with Herb at Heritage when I had been to over 4 other dealers who could not work a deal for me. I spoke with Herb for less than 24 hours and I worked with Herb at Heritage when I had been to over 4 other dealers who could not work a deal for me. I spoke with Herb for less than 24 hours and he had me approved for the down payment I was looking for! I was shocked, amazed and just overall happy. I explained to Herb that I wasn’t interested in purchasing a car I wouldn’t be happy with and he made it happen for me when no one else could. I am so appreciative of him helping me and appreciate everything he did each step of the way. I am already recommending him to friends and family! Thanks, Herb for getting me into this new vehicle. More

Awesome crew I love to buy cars/suv. They have a great team to help & make it so much easy. They make me feel so good & very Comfortable I love to buy cars/suv. They have a great team to help & make it so much easy. They make me feel so good & very Comfortable More

Great service/Great prices After owning my car for almost 10 years, it was time for a trade in. Heritage VW Parkville transferred a car I saw online to the Parkville location m After owning my car for almost 10 years, it was time for a trade in. Heritage VW Parkville transferred a car I saw online to the Parkville location making it much more convenient. The staff were not pushy but rather informative and direct - what I consider their best asset. I was able to get exactly what I wanted at a great price. Buddy took care of my trade in/purchase and I highly recommend him. Very knowledgeable individual who kept us updated on where we were in the process and how long it would take. I really enjoyed my experience with Heritage VW Parkville. More

Great service I came in not expecting to leave in another vehicle but Lavon was very helpful and made the experience seamless. This is the second car that I have pu I came in not expecting to leave in another vehicle but Lavon was very helpful and made the experience seamless. This is the second car that I have purchased from this dealership and the service was exceptional both times. More

Very knowledgeable salesman Very friendly and knowledgeable. Wasn't pushy. Definitely a better experience than my last purchase. Was willing to show me all the details that I nee Very friendly and knowledgeable. Wasn't pushy. Definitely a better experience than my last purchase. Was willing to show me all the details that I needed to know before leaving. More

Great service! Spencer was really nice. He helped me to find my first car. He was the first sales person to greet me as soon as I walked through the door, and he was Spencer was really nice. He helped me to find my first car. He was the first sales person to greet me as soon as I walked through the door, and he was the last when I left with a car. More

Very helpful Very welcoming when arrived . Help me with all my needs and quations would recommend to other people. Very polite and easy to talk to throughout the p Very welcoming when arrived . Help me with all my needs and quations would recommend to other people. Very polite and easy to talk to throughout the process More