Back

Heritage Volkswagen Parkville

Baltimore, MD

4.8
1,550 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Volkswagen Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Contact Dealership

9215 Harford Rd

Baltimore, MD

21234

Directions

By Type

Showing 1,550 reviews

July 24, 2023

Great experience yesterday with Jesse Bunker and Heritage. Jesse drove with me in the vehicle to have my mechanic check it out before purchase which gave me great peace of mind. He has also been ava More

by Corsairjd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Bunker
Aug 01, 2023 -

Heritage Volkswagen Parkville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Safe travels!

July 23, 2023

Charles said he would review my VW GTI for purchase. He offered us $500 and claimed there was some water damage. We received an offer of $4,000 from CarMax it was a bit to shady from me. CarMax got the More

by mark.henderson214
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Charles Wicks
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Heritage Volkswagen Parkville responded

Thanks for taking the time to express your honest concerns. We are disappointed to hear you left our dealership feeling this way and we would appreciate the chance to discuss this matter further. Please reach out to us at (877) 398-1963 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

July 22, 2023

Melissa did a great job working with us. Very knowledgeable and very accommodating with last minute changes. I Highly recommended Heritage. More

by cprotz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ariel , Melissa Cole
Jul 24, 2023 -

Heritage Volkswagen Parkville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!

July 22, 2023

My transaction was easy. The salesperson was accommodating and personable. The general sales manager was helpful and understanding. More

by Diver Alex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Wicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Cole
Jul 24, 2023 -

Heritage Volkswagen Parkville responded

Hi Diver, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

May 12, 2023

Second Atlas we have bought from Heritage, Everyone from Service to sales to the finance department was very professional More

by bobrussell756
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Wicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khaliq Thomas, Jordan McKenzie
May 12, 2023

Francis Green was very Professional and helpful during and after my Atlas was serviced. He explained everything and is very knowledgeable. More

by bobrussell756
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Green in Service
Jun 02, 2023 -

Heritage Volkswagen Parkville responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

May 11, 2023

We had a fantastic buying experience and enjoyed working with Cody and Khaliq to finalize our purchase in a few hours' time. Both were extremely professional, easy to work with and genuinely nice people. More

by RBG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khaliq Thomas, Konstantine Kohilas, Cody Miles Sr.
Jun 05, 2023 -

Heritage Volkswagen Parkville responded

Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

April 26, 2023

I had a great buying experience purchasing my new car at Heritage Volkswagen Parkville. Charles Wicks and Danny Marriott were knowledgeable and made the process easy. I would recommend anyone to purchase wi More

by Nachelle Ford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Wicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Marriott
Jun 02, 2023 -

Heritage Volkswagen Parkville responded

Hi Nachelle, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

March 30, 2023

Thomas Hogan made the car buying journey painless and adventurous! He's a down to earth guy, really easy to talk to, almost like he's family. We arrived at the dealership and was seen right away for a te More

by LA1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Constance , Khaliq Thomas, Thomas Hogan
Apr 03, 2023 -

Heritage Volkswagen Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 23, 2023

Naz was excellent to work with. He did his due diligence in showing me a wide range of options and helped me find exactly what I was looking for. He made the process fun and easy, a More

by Adam G.
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nazareth Blount
Mar 26, 2023 -

Heritage Volkswagen Parkville responded

Hi Adam, we're happy you found our staff to be so supportive during your experience here at Heritage Volkswagen Parkville. We hope you continue to choose us for all your automotive needs! Take care!

...
8
...