Heritage Volkswagen Parkville

Totally Awesome! Bruce was extremely helpful throughout the entire process. He was through from start to finish. He really made my purchase easy and I would without a Bruce was extremely helpful throughout the entire process. He was through from start to finish. He really made my purchase easy and I would without a doubt purchase a vehicle from hi. again. More

Great customer service very explanatory When I set up an appointment they where clear on what to bring. And they understood my wishes. I would recommend this dealership to anybody. When I set up an appointment they where clear on what to bring. And they understood my wishes. I would recommend this dealership to anybody. More

Buy from him!! He was very helpful in selling me a great car, he was patient with me and worked with me to get the car that I could afford. He was very positive and He was very helpful in selling me a great car, he was patient with me and worked with me to get the car that I could afford. He was very positive and made me feel comfortable and relaxed during this whole process. I would definitely buy a car from him any day. More

Another great transaction with Herb Randolph This is the 3rd consecutive VW we got for my wife at this dealership. We keep coming back because of Herb Randolph. He always provides great service, This is the 3rd consecutive VW we got for my wife at this dealership. We keep coming back because of Herb Randolph. He always provides great service, listens to us and doesn’t try to sell us something we don’t want. He is always very responsive when we need to call him. Herb is he reason we will keep coming back here. The whole staff here was awesome too. Herb is our guy! More

Homerun. Me.Pratt knock the deal right out of the park. Not only it took less then 30mins to make a deal. The price was right. Me.Pratt knock the deal right out of the park. Not only it took less then 30mins to make a deal. The price was right. More

Great Service without the Hardsell! I worked with Herb Randolph for my new car purchase. He was professional, patient, and never rushed me as I considered my model options. I waited mont I worked with Herb Randolph for my new car purchase. He was professional, patient, and never rushed me as I considered my model options. I waited months before I made my purchase until the timing in my life was just right. We kept in touch for those months, as I ran different car ideas by him. He always responded within a day. Once I was ready, Herb worked with me to get a great interest rate on my car loan. I thought all hope might be lost, but Herb can help make miracles happen! Once we settled on a great option for me, he brought it around in a matter of minutes. I fell in love with the car even before the test drive. He took the time to show me all of the car features before we even left the lot. Memorial Day Weekend is a busy sales time, but he made me feel like I was the only one there. If you want a personal car shopping experience without the hard, pushy salesman, Herb will treat you right! More

Good customer service & Friendly employee We purchase an used car recently at Heritage Pre-Owned. Levon Pratt was our sales person. Levon was very polite and professional. Helped us through th We purchase an used car recently at Heritage Pre-Owned. Levon Pratt was our sales person. Levon was very polite and professional. Helped us through the process and was able to answer questions that we asked. If he didn’t know a response, he make sure to find out the answer right away. I highly recommend this sales man. More

Quick, experienced and simple. Great and quick experience. Levon’s focus is for you to get your car quick and be happy about it. Even with my inexperience with buying cars he made t Great and quick experience. Levon’s focus is for you to get your car quick and be happy about it. Even with my inexperience with buying cars he made the process so smooth that even a kid would understand. More

Nervous April He made my car buying experience a breeze!! Very friendly environment! He calmed my nerves buying a second family car. I highly recommend calling Her He made my car buying experience a breeze!! Very friendly environment! He calmed my nerves buying a second family car. I highly recommend calling Herb Randolph! More

The Greatest Sales Man! Mr. Lavon Pratt is an amazing salesman! He has great energy and is a great encouragement, even amidst not so favorable circumstances. He never gives u Mr. Lavon Pratt is an amazing salesman! He has great energy and is a great encouragement, even amidst not so favorable circumstances. He never gives up! I appreciated his professionalism. His confidence was greater than mine!!! I would certainly recommend family and friends to Heritage Parkville; I'm already telling people about this amazing salesman named Mr. Lavon Pratt and the Heritage Family (Used Cars) Team! Thank You! -Claudia Fields More