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Heritage Volkswagen Parkville

Baltimore, MD

4.6
1,515 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Volkswagen Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9215 Harford Rd

Baltimore, MD

21234

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Showing 1,515 reviews

March 27, 2018

Great job Lavon did a great job. His knowledge is superb. He's very helpful. He truly takes pride in what he does & will do all he can to get you the car you wa More

by BOSSYDEE15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lavon Pratt
Mar 29, 2018 -

Heritage Volkswagen Parkville responded

Thank you for your kind review; we are happy to pass along your comments to Lavon! Please don't hesitate to reach out to us if there's anything more we can do!

March 27, 2018

Awesome service From the moment I stepped unto the lot and made contact with one of the Sales associate (Melissa Cole), I just knew she was going to help find me the More

by Ksmith2k8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Cole, Jacob Cardwell
Mar 29, 2018 -

Heritage Volkswagen Parkville responded

We are pleased to hear you had a positive buying experience dealing with Melissa! Congratulations on purchasing your first car! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 26, 2018

Great Experience---Smooth transaction I traveled one hour to this dealership to look at a 2016 used RAM 1500. I entered the dealership and was assigned to sales rep Bruce Freeman. I told h More

by Alex Harmon
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Young, Jacob Cardwell, Bruce Freeman
Mar 27, 2018 -

Heritage Volkswagen Parkville responded

Alex, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Volkswagen Parkville! We hope to see you soon!

March 25, 2018

Vw heritage Wonderful experience ,Herb Randolph is a great salesmen he is very passionate with customers, he assist for the right vehicle that fits for all his More

by Tee -Tee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herb Randolph
Mar 26, 2018 -

Heritage Volkswagen Parkville responded

We are pleased to hear that Herb took such good care of you! Please let us know if there is anything we can do for you; we are more than happy to help!

March 24, 2018

Amazing experience Herb is an amazing sales man definitely recommend him to anyone looking to buy a car also helpful very fast and all about making you get the perfect v More

by jessica argueta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herb Randolph, Steven Jakubik
Mar 26, 2018 -

Heritage Volkswagen Parkville responded

Hi Jessica, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 24, 2018

Amazing experience Herb came highly recommended and did not disappoint. The service was helpful and straightforward. Herb did everything he could to find the right vehic More

by Quijano1118
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herb Randolph, Steven Jakubik
Mar 26, 2018 -

Heritage Volkswagen Parkville responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 24, 2018

Great service Heritage had the best price we could find with the features we wanted. The service was excellent, Herb worked with us til 10pm to finish the paperwork More

by Dorian B
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herb Randolph
Mar 26, 2018 -

Heritage Volkswagen Parkville responded

Dorian, we're happy you received excellent service from Herb. Please don't hesitate to reach out if there's anything additional we can do for you and your wife!

March 24, 2018

Great experience We got our fourth vehicle from this dealership and we couldn’t be happier with the service and attention to our preferences. We are very happy with th More

by Micaguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Cole, Brad Scammell, Doug Mrockowski, Spencer Buettner, Gabriel Walman
Mar 26, 2018 -

Heritage Volkswagen Parkville responded

We're glad we could help in the purchase of your fourth vehicle. Please don't hesitate to reach out to us if there's anything more we can do!

March 24, 2018

Lavon to the rescue Lavon addressed my needs while my initial dealer didn't look in my direction. Go straight to Lavon if you choose to go through heritage. More

by Cordero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lavon Pratt
Mar 26, 2018 -

Heritage Volkswagen Parkville responded

We're pleased Lavon addressed your needs and provided a good experience. Thanks for taking the time to leave us this information about your recent visit. Take care!

March 23, 2018

Top Notch As overwhelming as the car buying/leasing process can be, this was a great experience! Spencer Buettner is super knowledgeable and enthusiastic about More

by Runnergirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Spencer Buettner
Mar 26, 2018 -

Heritage Volkswagen Parkville responded

We are so happy to read such a great review about Heritage Volkswagen Parkville! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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