Heritage Volkswagen Parkville

Trying something new I've always been a Honda/Acura type of individual, but decided to try an SUV and the Jeeps were the most appealing. Upon my arrival, Bruce was very w I've always been a Honda/Acura type of individual, but decided to try an SUV and the Jeeps were the most appealing. Upon my arrival, Bruce was very welcoming and helped me find a Jeep that would fit my needs. After the selection process, I was introduced to Jake and he was phenomenal in answering my finance questions and making sure that I was connected with the appropriate financial institution. I wish that all finance people were like him! Unfortunately, I had a check engine warning less than a week of purchasing the vehicle. However, the service guys were on it right away and performed the proper maintenance. Hopefully I will have no future issues. More

Excellent customer service and friendly workers. Got out within 3 hours and it didn't even seem like it was that long. Would recommend to family and friends. and friendly workers. Got out within 3 hours and it didn't even seem like it was that long. Would recommend to family and friends. More

Jeep Purchase Lavon was a pleasure to work with! He was professional and transparent about the entire process. I would highly recommend him and Parkville Heritage t Lavon was a pleasure to work with! He was professional and transparent about the entire process. I would highly recommend him and Parkville Heritage to anyone. More

Bruce and Woody were awesome! We spent about 3 hours looking over and test driving Grand Cherokees trying to decide which would work best for us. Bruce was helpful and never lost We spent about 3 hours looking over and test driving Grand Cherokees trying to decide which would work best for us. Bruce was helpful and never lost patients through the whole process. Woody came in at the end to help make the deal happen. This is a great place to purchase a vehicle. More

Helpful, patient, knowledgeable One of the most pleasant car buying experiences I have had in years. I went in to just get prices, but Spencer was so helpful and knowledgeable that I One of the most pleasant car buying experiences I have had in years. I went in to just get prices, but Spencer was so helpful and knowledgeable that I ended leaving with a new car. I would recommend Heritage VW to anyone that wants to be treated with respect. More

How buying a car should be I had a great experience with everyone I dealt with at Heritage. Ed Turner was by far the best car salesman I've dealt with to date. He was very knowl I had a great experience with everyone I dealt with at Heritage. Ed Turner was by far the best car salesman I've dealt with to date. He was very knowledgeable and patient with me as we dealt with a minor hiccup in the car buying process. This is my second vehicle I have purchased from Heritage Parkville and wouldn't hesitate to do so again. The best part of the whole process was there were no surprises. Everything was fair and presented honestly by Heritage. There were no hidden fees anywhere. The price quoted from the beginning was the price I paid out the door. All around great experience with Heritage. More

Mazda2 I have bought several cars from this dealer and have always had a good experience. Ed made sure that all my requirements were met and that I was sati I have bought several cars from this dealer and have always had a good experience. Ed made sure that all my requirements were met and that I was satisfied with my purchase. More

Best Dealership! From beginning to end, I had a wonderful experience working with Edmund Turner while purchasing a used VW Beetle. I would definitely buy there again! From beginning to end, I had a wonderful experience working with Edmund Turner while purchasing a used VW Beetle. I would definitely buy there again! More

Great experience Very helpful was able to get a car today experience was fast and easy everything was good everything work out the only dealership that was willing to Very helpful was able to get a car today experience was fast and easy everything was good everything work out the only dealership that was willing to help More

Great job Herb was fantastic, accommodating my wishes and getting it done! Great job. I will be sure to use Herb in the futer for my car needs! Herb was fantastic, accommodating my wishes and getting it done! Great job. I will be sure to use Herb in the futer for my car needs! More