Heritage Volkswagen Parkville

Car purchase experience Service was excellent. Manager down to sales associate greeted me with professionalizing. Always kept me inform of what was going on during my time t Service was excellent. Manager down to sales associate greeted me with professionalizing. Always kept me inform of what was going on during my time there or at home. Went all out the way to make sure I was comfortable in the office. Before I pulled away from the dealership, sales associate went over all the features to the vehicle. More

Happy Owner of a "New" Car From Amanda: This was my first car buying experience and thanks to Herb Randolph, it will not be my last!! He was very helpful explaining all of the From Amanda: This was my first car buying experience and thanks to Herb Randolph, it will not be my last!! He was very helpful explaining all of the details and made the experience very pleasant. I will definitely be coming back to see him but hopefully it wont be for a while! More

Very helpful with no pressure Very helpful and friendly staff! Ed Turner thoroughly explained all important pieces of information about the car. I never once felt like he was press Very helpful and friendly staff! Ed Turner thoroughly explained all important pieces of information about the car. I never once felt like he was pressuring me into anything. This was my first experience buying a car, I would return here and recommend others to buy cars here. More

Phenomenal service Herb has been great in this time of turmoil for me and my family. I appreciate everything he has done. I will Continue to come here for years to come. Herb has been great in this time of turmoil for me and my family. I appreciate everything he has done. I will Continue to come here for years to come. More

Outstanding! and painless! I had the pleasure of dealing with Mr. Randolph for my recent purchase of a used Sante Fe. He was knowledgeable during the test drive and didn't push I had the pleasure of dealing with Mr. Randolph for my recent purchase of a used Sante Fe. He was knowledgeable during the test drive and didn't push me to purchase the first night. Asked great questions to see if the car was a good fit. Once I decided to purchase, Mr. Randolph made all phases painless including the trade in of my old vehicle. Highly recommended! 5 Stars all the way! Also dealt with Jake for financing and after purchase care. He obviously knows how to get their customers the best deals! He held off waiting for one bank to come in lower and they did, bottom line, money saved! More

Car Buying Made Easy Mr. Randolph was very detailed and patient and gave me a great car buying experience. He was very knowledgeable not only in regards to each vehicle bu Mr. Randolph was very detailed and patient and gave me a great car buying experience. He was very knowledgeable not only in regards to each vehicle but as well as the financing process. Every question was answered clearly with great detail. Strongly recommend! More

Great experience! This was my 2nd purchase at Heritgae and first working with Herb. He gave us plenty of time to just walk the lot looking and then did everything nece This was my 2nd purchase at Heritgae and first working with Herb. He gave us plenty of time to just walk the lot looking and then did everything necessary to get me into a GREAT new ore-owned Cherokee. Looking forward to many years with this car and plan on sending anyone who is looking his way! Thanks Heritage - and more importantly, thanks Herb (and thanks to Jake too for making the financing time fun!) More

Great experience. Great experience working with Lavon and Woody. Went the extra mile to take care of my concerns with the Chevy Silverado and would recommend them to an Great experience working with Lavon and Woody. Went the extra mile to take care of my concerns with the Chevy Silverado and would recommend them to anyone. More

Great Experiece as Always Bruce was as always a great help in helping my wife find her new vehicle. He is always knowledgeable and no pressure makes every visit as pleasant as Bruce was as always a great help in helping my wife find her new vehicle. He is always knowledgeable and no pressure makes every visit as pleasant as the first. Also took the time to show her how to operate everything! More

Good old-fashioned customer service Lavon was professional and pleasant and no pressure! He was knowledgeable about the vehicles and great about highlighting and explaining the features Lavon was professional and pleasant and no pressure! He was knowledgeable about the vehicles and great about highlighting and explaining the features of the vehicles we test drove. The entire process of looking for and purchasing a new truck was very efficient. He really made us feel like valued customers. More