Back

Heritage Volkswagen Parkville

Baltimore, MD

4.6
1,514 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Volkswagen Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Contact Dealership

9215 Harford Rd

Baltimore, MD

21234

Directions

By Type

Showing 1,514 reviews

January 23, 2018

Courteous and No Pressure Bruce was a great help in letting me take my time and looking at the specific vehicle I wanted. He was informative and stayed with me through the ent More

by Mc123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Jakubik, Bruce Freeman
Jan 25, 2018 -

Heritage Volkswagen Parkville responded

Congratulations on your new vehicle! We're pleased to hear that Bruce was such a great help during your recent visit! If you ever need additional assistance, please let us know! Take care!

January 22, 2018

Enjoyable experience Lavon made a usually stressful experience for us fun. Good job Lavon! Found the truck I was looking for for the right price. We would definitely reco More

by Robram2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lavon Pratt
Jan 25, 2018 -

Heritage Volkswagen Parkville responded

We're pleased Lavon provided a fun purchasing experience and that you got the truck you were looking for. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 21, 2018

Speechless The two gentlemen Spencer and Jacob worked hard. Very hard to get me into a reliable car. I was very nervous especially with my credit. These two took More

by Tisha Robinson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor ( to the right and two doors down from Spencer), Jacob Cardwell, Spencer Buettner
Jan 23, 2018 -

Heritage Volkswagen Parkville responded

Hello Tisha, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 19, 2018

Pleasant and Professional Our salesman Mr. Pratt was very pleasant and professional. It was our first time buying a car for every question or concern Mr. Pratt was able to answ More

by Sudzi1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Mrockowski, Lavon Pratt
Jan 22, 2018 -

Heritage Volkswagen Parkville responded

We are so glad Mr. Pratt could make your first car buying experience a pleasant one! If you have any further questions, please give us a call. We're always happy to help!

January 18, 2018

Purchase of 2015 Nissan Rouge Lavon was, more than anything, patient with our car shopping process. To help close our transaction, he came in on his day off and stayed past 10:00 More

by Reid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Cardwell, Lavon Pratt
Jan 22, 2018 -

Heritage Volkswagen Parkville responded

Reid, thank you so much for sharing your response to Lavon's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 18, 2018

Excellent Herb was a great salesman I took my mother to him and he made sure that everything was perfect for us before leaving I would recommend him anyday anyt More

by Raymond7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herb Randolph, Jacob Cardwell
Jan 22, 2018 -

Heritage Volkswagen Parkville responded

Hello, thank you; we appreciate your response to Herb's excellent customer service! Please don't hesitate to reach out if there's anything additional we can do for you.

January 16, 2018

Great Experience Edmund Turner, John Young, and Jason Grimm Made this one of the best and easy experiences when it comes to purchasing a car. From the moment we walked More

by Janine Jasovsky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Grimm, John Young, Edmund Turner
Jan 18, 2018 -

Heritage Volkswagen Parkville responded

Janine, we're delighted Edmund, John, and Jason delivered an excellent purchasing experience for you. Please don't hesitate to reach out to us if there's anything more we can do!

January 16, 2018

Excellent Service!!! This is our 2nd purxhase within a week, and they did it again! Great, people and great service! Ask for Lavon and Jake. They will hook you up! More

by Ms Spence
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Cardwell, Lavon Pratt
Jan 18, 2018 -

Heritage Volkswagen Parkville responded

We're happy Lavon and Jake delivered another great purchasing experience for you. If you're ever in need of more help, please let us know!

January 16, 2018

Awesome Lavon is an awesome sales rep. I have never came in contact with someone that has your best interest at heart. Very knowledgeable and passionate about More

by Niesha87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Young, Lavon Pratt
Jan 18, 2018 -

Heritage Volkswagen Parkville responded

We're happy Lavon delivered a great experience and got you a good deal on your vehicle. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 15, 2018

Great Service From beginning to end one the best and easy experiences I've had buying a car . Everything went extremely well . Im overly excited with car . More

by Lamar D Tookes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randall Melvin , Bruce Freeman, Woody Batts
Jan 16, 2018 -

Heritage Volkswagen Parkville responded

Lamar, we're happy our team provided a pleasant and easy purchasing experience. We are always more than happy to assist you if anything else comes up. Take care!

...
98
...