Heritage Volkswagen of South Atlanta

I purchased a Volkswagen Atlas today from Heritage Volkswagen in Union City, GA, and the salesman and financing staff were top notch. Their customer service was impressive and I will definitely recomm Volkswagen in Union City, GA, and the salesman and financing staff were top notch. Their customer service was impressive and I will definitely recommend this dealership. More

Best service department I’ve been to in years. From start to finish totally on top of everything! Even told me the truth about things I find that need done yet to save money, so that tells you a lot TRUST! J to finish totally on top of everything! Even told me the truth about things I find that need done yet to save money, so that tells you a lot TRUST! Julius & Jeremy. Thank you for your honesty kind courtesy service. 100% recommend! More

I'm a reasonable person, but this dealership, their leadership (Steve Rotenstein), and the individual sales person that I dealt with (Dee Holness) are the most untrustworthy, unprofessional, dishonest, leadership (Steve Rotenstein), and the individual sales person that I dealt with (Dee Holness) are the most untrustworthy, unprofessional, dishonest, indifferent, and least customer-oriented crew that I have ever tried to patronize. Long story short, I tried to purchase a 2019 VW Atlas from out-of-state, had friends and family come to inspect/test drive the vehicle prior to purchasing it, filled out a credit application, submitted my approval letter for financing, and provided every bit of info that was needed to make a timely sale and now, it appears, they used a variety of stalling tactics until they got a better offer on the vehicle. IMO, this is nothing more than a racket that ultimately is only concerned about making the most profitable sale and not with maintaining any semblance of integrity. And if this is the attitude they demonstrate in their professional life, I only assume they demonstrate in their the same unsavory characteristics in their personal life as well. And my guess is that some random customer service manager or PR person will leave a comment after this trying to explain the situation, but whatever is said- if anything- is utter nonsense and BS. More

Salesman Justin Stevenson and Finance Manager Rosa Ridley are ROCKSTARS!!! Heritage Volkswagen of South Atlanta treats their customers BETTER than family!!! Thank you so much!!! are ROCKSTARS!!! Heritage Volkswagen of South Atlanta treats their customers BETTER than family!!! Thank you so much!!! More

Was taking care of by my advisor, did full vehicle inspection and offer great awesome service will most definitely come back to this location my experience was good. Thanks VW Union City inspection and offer great awesome service will most definitely come back to this location my experience was good. Thanks VW Union City More

Jeremy made sure my car was properly serviced and in a timely manner. He reviewed with me my service and made recommendations to keep my car running in top shape. I appreciate Jeremy's professionalism. timely manner. He reviewed with me my service and made recommendations to keep my car running in top shape. I appreciate Jeremy's professionalism. More

Tonya K was awesome. So friendly, helpful and knowledgeable. Made a great impression and helped buy a first car. If all professionals were like Tonya the car buying experience would be great. knowledgeable. Made a great impression and helped buy a first car. If all professionals were like Tonya the car buying experience would be great. More

Don and I have bought a number of cars over our lifetime and it usually is not a pleasant experience. Marvin, on the other hand, was laid-back, friendly, and not pushy, so our experience was great. Curtis and it usually is not a pleasant experience. Marvin, on the other hand, was laid-back, friendly, and not pushy, so our experience was great. Curtis and Rosa (I think that was her name in finance) were all very kind, friendly and helpful. Thank you for a great experience. And the price was fair. More

They sprayed sanitizer in the car before taking it, covered the seats and steering wheel. I had a good experience and my service advisor, Jeremy, was very responsive and helpful. covered the seats and steering wheel. I had a good experience and my service advisor, Jeremy, was very responsive and helpful. More

I came in for service and met up with Ms Tonya . She is the best n what she does .Ms Tonya Kemper is the best at Heritage VW . I’m now in my 2020 R-Line Arteon. the best n what she does .Ms Tonya Kemper is the best at Heritage VW . I’m now in my 2020 R-Line Arteon. More