Herman Cook Volkswagen

Ricardo Sanchez is the best. I will only work with him. Polite, fair and honest. I will only work with him. Polite, fair and honest. More

I found the dealership helpful, friendly, honest and fair. I will absolutely go to again. fair. I will absolutely go to again. More

Very knowledgeable, good service and expertise. I feel they have my best interests in mind. I feel they have my best interests in mind. More

The Staff is always friendly and get my car in and out quickly! They are helpful in offering coupon discounts whenever they can. quickly! They are helpful in offering coupon discounts whenever they can. More

Our experience with Cook VW first started with a new vehicle purchase over six years ago. We began taking that new VW and our older VW in for all regular services and repairs. We could not be happier wi vehicle purchase over six years ago. We began taking that new VW and our older VW in for all regular services and repairs. We could not be happier with the care we receive to our vehicles! We also appreciate the family-run feel at Cook VW. They have always demonstrated the excellent customer experience to be top of mind. More

I was looking for a bigger car and my kids both have VWs. I test drove the Tiguan with Annie. She showed me everything in the car and I let her know I was shopping. I looked at 2 other different makes an I test drove the Tiguan with Annie. She showed me everything in the car and I let her know I was shopping. I looked at 2 other different makes and narrowed it down to the VW and other. I let Annie know what our budget was. She worked with us and got us to the agreed amount. I also let her know my husband had bad experiences in other dealers wiwting over 4 hours so he's impatient. We got to the dealership and Annie hustled to get all the xxxxx rolling!!! My husband didn't want to admit he was impressed. Thank You Annie for making it a great experience!! I'm going to make surey daughter comes to see you next time!! More

I made an appointment online with Annie and let her know I was only there to do a test drive at that time. I am looking for an SUV, as my convertible doesn't house baby car seats. Anyways, I'm in the early I was only there to do a test drive at that time. I am looking for an SUV, as my convertible doesn't house baby car seats. Anyways, I'm in the early stages of picking a car, but she took the time to show me the cars and the differences. I appreciated that and not being tied into a commitment at the time. If we decide to go with the SUV, I will for sure be calling Annie. More

Ricardo always makes me feel like a friend and valued client! My car was done earlier than estimated and the cost was as quoted. It would be nice if the lobby had an upgrade. It's not comfortable to w client! My car was done earlier than estimated and the cost was as quoted. It would be nice if the lobby had an upgrade. It's not comfortable to wait in. The tiny single use plastic bottles of water were a bummer too. More

Herman Cook VW Service performed an oil change and a noise diagnosis on my 2020 GTI. Excellent service: fast, with very good communication. Highly recommended! noise diagnosis on my 2020 GTI. Excellent service: fast, with very good communication. Highly recommended! More

Always feel welcome and very efficient. Family owned dealership and they treat you like a person not a number. Family owned dealership and they treat you like a person not a number. More