Herman Cook Volkswagen

The dealer quickly assessed my problem (without an appointment!), ordered the necessary part and quickly installed it the next day. appointment!), ordered the necessary part and quickly installed it the next day. More

Wifey and I enjoyed purchasing our vehicle from HC VW. Sales team was a pleasure to do business with, listened to our needs and works out a price we were comfortable with. Great help from all staff during Sales team was a pleasure to do business with, listened to our needs and works out a price we were comfortable with. Great help from all staff during the purchase process and vehicle pickup. Liked the fact HC VW works with local credit unions so the interest rate on loans is attractive compared to in-house automakers rates at other car makes. Thank you for a pleasant transaction. More

This dealership, especially Ricardo are so knowledgeable of the vehicles. He always takes great care of me and the mechanics are very fast and do a superb job. Car comes out washed which is a bonus. of the vehicles. He always takes great care of me and the mechanics are very fast and do a superb job. Car comes out washed which is a bonus. More

Bill Kwait and finance person were excellent and very helpful in making the final decision to conclude the purchase. We will recommend to any friend without any reservations. Great dealership. helpful in making the final decision to conclude the purchase. We will recommend to any friend without any reservations. Great dealership. More

Good communications along the way. They got all the work done in the timeframe they promised. Pricing was fair and transparent as well. They got all the work done in the timeframe they promised. Pricing was fair and transparent as well. More

Eric was lovely! He was able to squeeze me in and made the process very easy! He was able to squeeze me in and made the process very easy! More

Had a very good visit. I’m always have very good service when I come here that’s why I continually return. It’s a bit pricey, but it’s worth because I know they check every I’m always have very good service when I come here that’s why I continually return. It’s a bit pricey, but it’s worth because I know they check everything thoroughly on my Volkswagen and they use Volkswagen parts. Don’t want to take a chance. More

Mostly smooth and pleasant experience buying a used Volkswagen from Herman Cook VW. Annie was helpful and low pressure. Only hiccup was their attempt to force to purchase a pre installed aftermarket se Volkswagen from Herman Cook VW. Annie was helpful and low pressure. Only hiccup was their attempt to force to purchase a pre installed aftermarket security device which we fortunately for not want to pay for and want removed from the car professionally. We succeeded in dropping it from the price but they claim their supplier must do the removal. I got it in writing that they will do it when the supplier visits, but it will be a hassle for me. It's disappointing that dealerships are still pulling this surprise.... I fell for it 30 years ago at a Toyota dealer and will never be suckered again. More

Ricardo was very nice and helpful, service was done exactly when he said it would be. We felt very taken care of. exactly when he said it would be. We felt very taken care of. More

Always appreciate the great service which is why we continue to do our services at the dealership. Fair pricing, always an enjoyable experience! continue to do our services at the dealership. Fair pricing, always an enjoyable experience! More