Herndon Chevrolet

Problems starting the vehicle the next day, still happens. Salesman was great, hope this doesn’t continue. Think it’s some aftermarket wiring, they don’t want to deal with. happens. Salesman was great, hope this doesn’t continue. Think it’s some aftermarket wiring, they don’t want to deal with. More

Herndon has, for the most part, done a good job on all the services completed on my truck. My only complaint is the costs. the services completed on my truck. My only complaint is the costs. More

Everyone was very pleasant to work with they answered all my questions and took their time explaining the process very pleased my questions and took their time explaining the process very pleased More

I trust them with my fleet. Timely service gets my vehicles repaired and back on the road. Brian Aycock is #1 in my book! Timely service gets my vehicles repaired and back on the road. Brian Aycock is #1 in my book! More

I had an outstanding experience working with Jacob Walmsley. From the initial phone call through completion of the service, Jacob was professional, courteous, and on top of every detail. He made sched Walmsley. From the initial phone call through completion of the service, Jacob was professional, courteous, and on top of every detail. He made scheduling the drop-off easy, kept me informed throughout the process, clearly communicated what was covered, and even coordinated a loaner vehicle to make things as convenient as possible. What impressed me most was the communication and follow-through. There were no surprises, no chasing anyone down for updates, and the service department delivered right on schedule. Jacob is a great representative of the dealership and understands what excellent customer service looks like. It's refreshing to work with someone who takes ownership, communicates well, and makes the entire experience seamless. He and the service team absolutely delivered. I would gladly work with Jacob again! More

They were very helpful on my vehicle service needs. My vehicle was repaired in a timely manner. My vehicle was repaired in a timely manner. More

Described the problem I was having with the vehicle--namely the TPMS error vehicle was displaying and the switch for turn signal lever needed to be replaced since the installed one was almost h vehicle--namely the TPMS error vehicle was displaying and the switch for turn signal lever needed to be replaced since the installed one was almost hanging loose (broken stalk). Had my doubts this problem could be resolved during my visit; however, Herndon Chevrolet didn't disappoint me and the new signal switch is installed and I am now getting reacquainted with the turn signal system. TPMS has been a headache, but sensors have all been recently replaced so perhaps this problem has been laid to rest. More

It was a great buying experience. Chase was a great salesman and very informative. Will definitely be back on the next vehicle purchase Chase was a great salesman and very informative. Will definitely be back on the next vehicle purchase More

Efficient intake process, comfortable waiting room. I had my puppy with me, and she was welcome to wait with me. I had my puppy with me, and she was welcome to wait with me. More

Carter took time to go over details about the car. Helped set a few features on the car most important thing was he called me the day after I made my purchase and offered the help with any further det Helped set a few features on the car most important thing was he called me the day after I made my purchase and offered the help with any further details I will need, going to take him up on that offer when both myself and my wife can stop by to see him . Thanks for carters help More