Herndon Chevrolet

I am the owner of a 2007 Chevrolet Suburban that I have recently had trouble with it leaking oil. I have been to the service department several times in the last few months and I would like to tell you how recently had trouble with it leaking oil. I have been to the service department several times in the last few months and I would like to tell you how much I appreciate Cindy Roof. Cindy has done nothing but showed exceptional customer service to me as in making sure my vehicle was repaired without a inconvenience to me by provinding me 2x with a rental vehicle to calling me several times to make sure my vehicle has remained in good service. I have never felt pushed or pressure to do any extra service from Cindy only to have her expert opinion on options to better service my vehichle. Herndon has fixed my truck and extensive cost only to find a way for it to be under warranty and cause me no out of pocket expensive. I would like to thank the dealership for their Awesome customer service but more importantly for Cindy she ROCKS!!!! More

Outstanding service (auto & customer)..would recommend this dealership to everyone. Car would not start in garage. Service advisor sent a wrecker out to transport my vehicle to service depart recommend this dealership to everyone. Car would not start in garage. Service advisor sent a wrecker out to transport my vehicle to service department. Service completed in a very timely manner and I was informed by phone when the car was ready. Thanks to the Herndon team, Lloyd Slyce More

My experience at Herndon Chevrolet was definitely beyond reproach. My alternator malfunctioned while driving from N.C. to Alabama late Friday afternoon on the 23 March; i initally called Onstar who diagnose reproach. My alternator malfunctioned while driving from N.C. to Alabama late Friday afternoon on the 23 March; i initally called Onstar who diagnosed the problem. They contacted the Herndon service department and i was greeted by Sarah, Brendan and another lady who provided me with a loaner vehicle and directions to a reputable hotel for the evening. The next morning they had my 2004 Chevrolet Suburban ready to go. I greatly appreciated the assistance as i know their service department was closed and they waited on their own personnel time waiting for my arrival. More

Today I picked up my new Silverado from TONY CARVELAS. It was a pleasure working with hime. He made the entire experience stress-free and enjoyable. The entire dealership is top notch. If you are looking for was a pleasure working with hime. He made the entire experience stress-free and enjoyable. The entire dealership is top notch. If you are looking for a new Chevrolet of any kind, go to Herndon and ask for TONY. (Tell him the Harrisons sent you). He'll take good care of you. More

I had a problem with a service charge at the end of last year. Today, when I got my car serviced, I mentioned it to Cindy who didn't know about the issue. She looked up my service record and promptly took year. Today, when I got my car serviced, I mentioned it to Cindy who didn't know about the issue. She looked up my service record and promptly took care of the matter at a savings to me. I am most appreciative of her understanding and attention to my frustration. I will continue as a satisfied customer. Thanks Cindy! More

I called Herndon Chevrolet about a EQUINOX that they had listed on QOOGLE and I received a price quote over the phone that beat other CHEVROLET dealerships by $3000.00 on the Equinox. I drove over 50 mile listed on QOOGLE and I received a price quote over the phone that beat other CHEVROLET dealerships by $3000.00 on the Equinox. I drove over 50 miles to the meet TONY CARVELAS due to HiS sales experience and the way HE treated ME on the phone. TONY CARVELAS was very easy to deal with on the phone and in person. It was great to deal with in the financing process and was able to get a very competitive finance rate. The whole process from test driving the truck to driving the truck home was less than two hours. The last vehicle I purchased at another dealership took over four hours. I would highly recommend TONY CARVELAS to family and friends and will consider them in future purchases. David & Bobbi Labrecque More

I deal with this dealership on all purchases of new vehicles and service work. The main reason is Mackey Monts. He treats me like he appreciates my business, he gets my vehicles in and out in a timely vehicles and service work. The main reason is Mackey Monts. He treats me like he appreciates my business, he gets my vehicles in and out in a timely manner, he keeps me informed every step of the way during the repairs, he is above all - honest with me. I always reccomed this dealership to my friends and neighbors. Thanks Mackey!!! More

I brought my car in for an oil change. The staff was professional and courteous, not to mention quick. I was in and out in no time. Even if I call in with a question, they are more than ready to help. professional and courteous, not to mention quick. I was in and out in no time. Even if I call in with a question, they are more than ready to help. More

Herndon Chevrolet is a very good dealership. They are very classy and professional. I love the way they present their vehicles and the customer service is amazing. They listen to what you want and do eve very classy and professional. I love the way they present their vehicles and the customer service is amazing. They listen to what you want and do everything they can to get you into what you want. My family has bought every one of their vehicles from Herndon Chevrolet, and this was my first time buying from them and I will tell you it was great. They did everything in a timely manner and the sales man I worked with was professional and knowledgeable about everything. I will definitely buy my next vehicle there. More