Herndon Chevrolet

I felt that the sales guy Kirk as well as the used car manager worked very well with meto find the right car at the right price. manager worked very well with meto find the right car at the right price. More

I bought my new to me 2010 Impala at Herndon because this is where I have always brought my 2003 Impala for service. Kirk was very friendly and attentive. Everyone I worked with was very nice. is where I have always brought my 2003 Impala for service. Kirk was very friendly and attentive. Everyone I worked with was very nice. More

We have worked with Herndon for many years, we purchase many of our commercial vehicles and company cars from this dealership. Each time we approach Steve Kritt about a need that we may have, he is quick t many of our commercial vehicles and company cars from this dealership. Each time we approach Steve Kritt about a need that we may have, he is quick to listen to our needs and search out the best vehicle to satisfy them. He is in constant contact with our purchasing agent, Lisa Stevens, keeping her informed of all the steps in the purchasing process. We had one particular instance where we were unsure of the type of vehicle that would best suit our needs and Steve Kritt patiently and knowledgeably answered all our questions and even went so far as allowing us to drive the few vehicles that we were looking at inorder to allow us to make a more informed decision. I would recommend Herndon Chevrolet and in particular Steve Kritt to anyone needing to purchase not only a commercial vehicle but a passanger one as well. More

The personnel with whom I dealt were very knowledgeable and courteous. They represented the dealership and Chevrolet in a very professional manner. The questions which I asked were answered in a thorough and courteous. They represented the dealership and Chevrolet in a very professional manner. The questions which I asked were answered in a thorough and timely fashion. I believe that I received a fair price for the vehicle which I purchased. I was extremely comfortable during the entire buying process. In the event that I should have the need for another Chevrolet product in the future, I would not hesitate to visit Herndon Chevolet. More

This is the second new vehicle I have purchased from Herndon. The people in the sales and service are very professional and qualified. The only thing I see that could be improved is the clean up of new Herndon. The people in the sales and service are very professional and qualified. The only thing I see that could be improved is the clean up of new vehicles. Both my 1500 and the new vehicle I purchased this week left a lot to be desired with the cleaning of the windows inside and out. More

Billy did a great job and is always a pleasure to work with.... The Best experience ever in purchasing a new vehicle. Would highly recommend to anyone... go check them out and drive away with a new Chevy with.... The Best experience ever in purchasing a new vehicle. Would highly recommend to anyone... go check them out and drive away with a new Chevy today.. More

I was very pleased with the service I received. I have had an issue with a passenger door for over a year now and have not gone to have it serviced. By the time I went, my warranty had been expired for a had an issue with a passenger door for over a year now and have not gone to have it serviced. By the time I went, my warranty had been expired for a couple of months. Cindy was very pleasant and coded the repair as under warranty, which I very much appreciated. I was very impressed! More

Steve Sease makes it easy for our company to purchase vehicles. He goes out of his way to provide excellent service. I give Herndon Chevrolet a 5 star rating because of it's dedicated staff and customer vehicles. He goes out of his way to provide excellent service. I give Herndon Chevrolet a 5 star rating because of it's dedicated staff and customer service. More

This was the first time I had ever visited this dealership. From the moment I walked in the door, I felt a different sense about the dealership. It was a great feeling. I felt as if I was a true cu dealership. From the moment I walked in the door, I felt a different sense about the dealership. It was a great feeling. I felt as if I was a true customer and not just some number. This feeling was all due to my salesperson, Scott Stone. He took the time to hear my needs and was not pushy at all. He asked very simple questions and was very accomodating. I was debating between going back to a Tundra or going with a Silverado. After Scott allowed me to walk the lot and ask the questions I wanted to ask I knew I was going to be happy with a Chevy purchase. He got us the best price without the usual haggle and he saw us through the process till the end. I was also very pleased with the Finace person. He was just like Scott, showed us our options for warranty options and got us the best rate. I was totally satisfied with the entire experience. I know once I get the itch to purchase another vehichle, after I have this truck paid off, I will be right back waiting in line for Scott Stone to help me again. More

Worst experience of my life! Our car salesman had the personality of a baked potato. They completely insulted us on the value of our trade-ins. We had an appointment to test drive a specific used car th personality of a baked potato. They completely insulted us on the value of our trade-ins. We had an appointment to test drive a specific used car that we were interested in. My husband and I found a babysitter for our child and went to test drive the car only to find out that one of the people who works there decided to take the car to Myrtle Beach for the weekend. We didn't get to look at the car, and someone who works there was out partying for the weekend in it, we were mad. Paid a babysitter and wasted our entire afternoon for nothing! But, we gave them another chance, had to go back up there a different day and take our child with us only for the salesman to insult us again. There was nowhere to change our child's diaper. The place is NOT family/child friendly. We walked out of there with no car and madder than ever. I would not buy riding lawn mower from Herndon Chevy, much less an automobile. They should be ashamed. More