Herrin-Gear Chevrolet

My husband has been waiting on a a Tahoe for almost 3 months. When we went in the first time, they did not want to sell to him because he was paying cash. They also quoted him $6000 less than 2 other dea months. When we went in the first time, they did not want to sell to him because he was paying cash. They also quoted him $6000 less than 2 other dealerships on his trade in (Car Max and Rogers Dabbs quoted him 15000 on his 2016 Nissan Maxima). KD (sales associate) said he would keep my husband posted if he got anything else in stock. He did, but every time it fell through due to the dealership. This week, he called my husband and said he had exactly what he wanted. He sent pictures, but we are out of town. My husband told him he’d put down a down payment (any amount- we have the money ready), and he said he would get the figures worked out. After my husband reminded him that he was not financing the vehicle, just putting a down payment down to have them hold it until we get back 5 days from now, we did not hear back. My husband checked in just a couple hours after KD said he would work up the numbers, and he said it was sold. Although we understand cars are hard to come by right now, we’ve given them multiple chances. We have a baby on the way, and he is needing a safer vehicle before his arrival with the money to pay for it. We just needed to know exactly how much to send. We will not be doing business with this dealership anymore More

Ok they did okay this time please keep up the good work. It would be helpful if there was discounts on batteries and tires if you forget coupons material. Thanks yiu It would be helpful if there was discounts on batteries and tires if you forget coupons material. Thanks yiu More

It was a good experience. The only bad thing is that I tried to call the service shop twice and no one answered. I would like for them to answer the phone. tried to call the service shop twice and no one answered. I would like for them to answer the phone. More

My experience was truly a great one. The service on my vehicle was finished much sooner than I expected it to be. The customer service was amazing. Even though I arrived at the service department early, vehicle was finished much sooner than I expected it to be. The customer service was amazing. Even though I arrived at the service department early, I didn't expect for my vehicle to be ready before 9:00am. Thank you for the excellent customer service. . More

Great customer service! Andy B. is very thorough and makes sure my vehicle is done right. Great team all the way around! Very polite and professional. makes sure my vehicle is done right. Great team all the way around! Very polite and professional. More

Great customer service!! I had to wait a little while, but my problem was solved, so it was worth the wait. No complaints. My only complaint is is you want to many words in my review. I don’t need 25 word but my problem was solved, so it was worth the wait. No complaints. My only complaint is is you want to many words in my review. I don’t need 25 words to express my self. More

Everyone made the experience fun . We laughed while we waited for the bank and they did everything they could to get us in our Dream truck! waited for the bank and they did everything they could to get us in our Dream truck! More

good service, good people,-- -- -- -- -- -- -- -- -- -- -- -- -- -- -- I'm not a wordy person. why do I have to do 25 words? I've said all I really have to say. -- -- -- -- -- I'm not a wordy person. why do I have to do 25 words? I've said all I really have to say. More

Always have a great experience with Herrin Gear sales & service departments. I have used Herrin Gear for over 20 years for all of automobile needs. service departments. I have used Herrin Gear for over 20 years for all of automobile needs. More