Herrin-Gear INFINITI

The service rep was very helpful. It turned out that I needed a lot more done than I had anticipated, but she explained it to me and it was all stuff that needed to be done. When she realized it was going needed a lot more done than I had anticipated, but she explained it to me and it was all stuff that needed to be done. When she realized it was going to take longer than we had planned, she found me a loaner car. Then when I came back to get the car she went over all the things that were done and explained the pricing and was very helpful to me. More

Everyone was Very attentive to my needs.I was completely Everyone was Very attentive to my needs. I was completely satisfied. Everyone was Very attentive to my needs. I was completely satisfied. More

The Service guys are always very helpful and having to ability to pick up and drop off is Excellent - Service is what keeps me buying more Infiniti cars/suv at HGear. Thank you!!!!!! ability to pick up and drop off is Excellent - Service is what keeps me buying more Infiniti cars/suv at HGear. Thank you!!!!!! More

The service experience was awesome as well as finance. I appreciate everyone for their help appreciate everyone for their help More

Very professional and outstanding customer service with everyone I came in contact with. everyone I came in contact with. More

Customer service was exquisite. I appreciate everyone going the extra mile, Thankyou so very much going the extra mile, Thankyou so very much More

The staff is great and friendly! They take care of you at a reasonably time. a reasonably time. More

Service was wonderful. People went over and beyond to make me comfortable. I needed to sit outside during my wait and they brought out a chair for me and continued to make sure i had everything i needed make me comfortable. I needed to sit outside during my wait and they brought out a chair for me and continued to make sure i had everything i needed. Great Job! More

I've been a customer with this service dept. since 2005. Across those years, I've experienced hills and valleys here. I think HG Infiniti is now on a mountain with their service dept. Mr. Walker has been Across those years, I've experienced hills and valleys here. I think HG Infiniti is now on a mountain with their service dept. Mr. Walker has been a consistent positive element during this time and there was no difference this time. He's always very cordial and helpful. Mr. Ayers was also very pleasant and helped to ensure that I was kept updated on status of work and made my checkout easy-peasy. Thanks for all that you all do to keep my service days stress free! Kudos! More

Pleasantly greeted at the door with a genuine welcoming smile. smile. More