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Herrin-Gear INFINITI

Jackson , MS

4.7
841 Reviews

1685 High Street

Jackson , MS

39202

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Showing 841 reviews

July 19, 2024

We had a great experience with Patrick at Herrin Gear Infinity. Fast and friendly service. More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Stephenson
Jul 20, 2024 -

Herrin-Gear INFINITI responded

Thank you for your 5-star review! We're thrilled to hear that you had a great experience with Patrick at Herrin-Gear INFINITI. Our team strives to provide fast and friendly service to all our customers. Your satisfaction is our top priority. We look forward to serving you again in the future!

July 12, 2024

Jerry and the Pastor always do a great job. Service was clean, quick, and excellent. More

by Deshun T. Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry and the Pastor
Jul 17, 2024 -

Herrin-Gear INFINITI responded

Thank you so much for your 5-star review! We're thrilled to hear that Jerry and Pastor consistently provide you with clean, quick, and excellent service. At Herrin-Gear INFINITI, we pride ourselves on delivering top-notch customer service and ensuring your vehicle receives the best care possible. Your feedback is greatly appreciated, and we look forward to serving you again. Thank you for choosing Herrin-Gear INFINITI!

May 24, 2024

Great service department! This is my third Infiniti in 24 years . Because of Herrin Gear Service and Sales Depts. More

by kbsaunders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Walker
May 30, 2024 -

Herrin-Gear INFINITI responded

Thank you for your wonderful 5-star review! We're thrilled to hear that you have had such a positive experience with our sales and service departments at Herrin-Gear INFINITI. It's an honor to have earned your loyalty over the past 24 years and to be part of your journey with three INFINITI vehicles. Our team strives to provide exceptional service and support, and we're delighted that our commitment has made a lasting impression on you. Your kind words about our service department are especially appreciated as we continually aim to deliver top-notch care for your vehicle. If you ever need assistance or have any questions about your INFINITI, please don't hesitate to reach out. We're always here to help. Thank you for being a valued member of the Herrin-Gear INFINITI family. We look forward to serving you for many more years to come.

May 17, 2024

Had a recall done and while there an oil change that wasn’t scheduled/excellent More

by Jf66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tricia Glaze
May 22, 2024 -

Herrin-Gear INFINITI responded

Thank you for taking the time to leave us such a positive review and a 5-star rating! We're thrilled to hear that we could efficiently address your recall and perform an unexpected oil change during your visit. Providing excellent service is our top priority, and we're glad we could exceed your expectations. If you have any further automotive needs or questions, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future!

May 16, 2024

Awesome service very responsive to questions. Would definitely recommend herrin gear Infiniti service department to anyone!! More

by fern.quizzed_0m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taryn Williams
May 23, 2024 -

Herrin-Gear INFINITI responded

Thank you for your fantastic 5-star review! We're thrilled to hear that you found our service at Herrin-Gear INFINITI to be awesome and very responsive to your questions. Our team is dedicated to providing top-notch customer service, and your recommendation means the world to us. We appreciate your support and look forward to assisting you with any future service needs. If you ever have more questions or need further assistance, don’t hesitate to reach out. Thank you for choosing Herrin-Gear INFINITI!

May 08, 2024

Service Rep, Patrick, is the best! He gave me quick service and updates on my car’s status along the way. Patrick is professional and very personable. Thanks, P! More

by mcdonald.judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Stephenson
May 10, 2024 -

Herrin-Gear INFINITI responded

We appreciate your 4-star review and kind words about Patrick. Providing efficient service and clear updates is a top priority for us, and we're glad to hear that Patrick delivered on both fronts. His professionalism and personable demeanor are qualities we value in our team members, and we'll be sure to pass along your appreciation to him. Thank you for choosing Herrin-Gear INFINITI for your automotive needs, and we hope to earn that extra star from you in the future!

April 19, 2024

I received Great Customer Service from my Service Rep, Tricia! She was very efficient and knowledgeable of the service I received! More

by Keiffontarleton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tricia Glaze
Apr 28, 2024 -

Herrin-Gear INFINITI responded

We're delighted to hear about your exceptional experience with Tricia in our service department! Providing efficient and knowledgeable service is always our top priority, and we're thrilled that Tricia went above and beyond to ensure your satisfaction. Your feedback is greatly appreciated, and we look forward to delivering the same level of excellence during your future visits. Thank you for choosing Herrin-Gear INFINITI!

March 06, 2024

I received Great Customer Service from my Service Rep, Tricia! She was very efficient and knowledgeable of the service I received! More

by Baker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tricia Glaze
Mar 10, 2024 -

Herrin-Gear INFINITI responded

Thank you so much for taking the time to leave us a fantastic 5-star review! We're thrilled to hear that you had a great experience with Tricia, your service representative, at Herrin-Gear INFINITI. Providing efficient and knowledgeable service is always our goal, and we're delighted that Tricia delivered on that promise during your visit. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again!

February 10, 2024

Jerry was excellent in his handling of my problem with my car. He has excellent customer service skills. Great job Jerry More

by minnie.coleman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lathario Barnes, Zacc Ayers
Feb 13, 2024 -

Herrin-Gear INFINITI responded

Thank you for taking the time to leave us a fantastic 5-star review! We're delighted to hear that Jerry provided you with excellent service at Herrin-Gear INFINITI. It's wonderful to know that he handled your car problem with care and professionalism, showcasing his excellent customer service skills. We'll be sure to pass along your kind words to Jerry and the rest of our team. We appreciate your business and look forward to serving you again in the future!

February 06, 2024

I love my Infiniti SUV. The sales guys are really nice and attentive to my needs. More

by mariapwoods1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Stephenson
Feb 09, 2024 -

Herrin-Gear INFINITI responded

Thank you for your glowing review and for choosing Herrin-Gear INFINITI for your automotive needs! We're thrilled to hear that you love your Infiniti SUV and had a positive experience with our sales team. Your satisfaction is our top priority, and we're committed to providing exceptional service to all our customers. If you ever need assistance or have any questions, feel free to reach out. We appreciate your support and look forward to serving you again in the future!

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