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Herrin-Gear INFINITI
Jackson , MS
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Great servive The employees were courteous and professional at all time. The serv to my vehicle was perfor in a timely manner to allow me to be on my way to my next The employees were courteous and professional at all time. The serv to my vehicle was perfor in a timely manner to allow me to be on my way to my next appointment on time. The watug room was comfortable and filled with refreshments. More
Service was excellent after I returned the vehicle 2 times and finally talked with a certified technician. After the radiator and thermostat were replaced, I was excellent after I returned the vehicle 2 times and finally talked with a certified technician. After the radiator and thermostat were replaced, I begin to have an issue with my car. First, I called the initial service person and explained to her what was happening to my vehicle and she said it wasn't anything they did wrong and didn't ask me to bring back so they could check it out. However, I got with Phillip, service manager and a certified technician hopefully, they got the problem resolved. More
Great and excellent service staff. You always exceed my expectations on your service dept. Wonderful staff members. Specifically Semona Gray-the first time I met being my service adviso You always exceed my expectations on your service dept. Wonderful staff members. Specifically Semona Gray-the first time I met being my service advisor and she did an excellent job all the way. More
Great experience So easy! I've purchased many vehicles and it always seems to take hours on end to get everything approved, paperwork signed, etc... I was in and out So easy! I've purchased many vehicles and it always seems to take hours on end to get everything approved, paperwork signed, etc... I was in and out of Herrin Gear in 40 minutes. Great experience. More
Excellent, professional service advisor-Samona Gray Service advisor was very prompt, professional and knowledgeable. Samona's personality is definitely a welcomed change in the service department. Takin Service advisor was very prompt, professional and knowledgeable. Samona's personality is definitely a welcomed change in the service department. Taking your car in for service is just a hassle anyway and she helped to ease that dreaded chore. I've been a customer of Herrin-Gear Infiniti for over 15 years and service after the sale has always been important to me. More
Very satisfactory Satisfied with service. Minimum waiting and friendly customer service, my vehicle history with the dealership is very important for my family and myse Satisfied with service. Minimum waiting and friendly customer service, my vehicle history with the dealership is very important for my family and myself being safe. More
"Amazing" My experience with Herrin-Gear Service Center was amazing. Great, courteous service is always provided by the employees there. Employees are friendl My experience with Herrin-Gear Service Center was amazing. Great, courteous service is always provided by the employees there. Employees are friendly and very attentive to your needs. More
Great dealership I have purchased 2 vehicles from this dealership. They always have a great selection and a very friendly staff. I'm very happy with my 2018 Infiniti I have purchased 2 vehicles from this dealership. They always have a great selection and a very friendly staff. I'm very happy with my 2018 Infiniti Q50! More
Infinity help Always receive excellent service from HG Infinity Service Center. They seem to stay up to date on their repair evaluations and the repair process. 25 Always receive excellent service from HG Infinity Service Center. They seem to stay up to date on their repair evaluations and the repair process. 25 More
Herrin-Gear: Never Disappointing Pleasant Atmosphere. Friendly Associates. Randy Walker listens, understands, and passes the request/problem on to the guys in Service. Always lea Pleasant Atmosphere. Friendly Associates. Randy Walker listens, understands, and passes the request/problem on to the guys in Service. Always leave smiling, Had a nice visit with Tim Gray, as well. He represents the company well. Thank you. More