
Herrin-Gear INFINITI
Jackson , MS
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Recall work Left vehicle at dealer for bumper repair and airbag recall work while we went on a weekend trip. Car was ready as promised when we came back through t Left vehicle at dealer for bumper repair and airbag recall work while we went on a weekend trip. Car was ready as promised when we came back through town. More
Met my Expectations--Great! This was the first time for me to buy a car online and they had described the car perfectly. When I arrived the car was just as they described and as This was the first time for me to buy a car online and they had described the car perfectly. When I arrived the car was just as they described and as I had hoped that it would be. They went out of their way to pick us up at the airport and take us to the dealership. Very impressive and very personable people to work with. More
Professional Staff extremely professional in their approach to provide premier customer service. Staff very courtious and thoughtful in providing requested informa Staff extremely professional in their approach to provide premier customer service. Staff very courtious and thoughtful in providing requested information. No sales pressure, open and honest. More
Oil Change and minor service Routine Oil Change on Saturday. Came in w/no appointment and got lucky. Also issue w/auto up on driver's window. Both taken care of promptly while I k Routine Oil Change on Saturday. Came in w/no appointment and got lucky. Also issue w/auto up on driver's window. Both taken care of promptly while I kicked tires on the lot. Drooled on several Corvette's with Ijon's assistance. Pleasant, productive morning! More
Excellent-great customer service Randy is always kind and efficient! I would highly recommend the service department! Love that I am offered a loaner car! Thank you Randy for making m Randy is always kind and efficient! I would highly recommend the service department! Love that I am offered a loaner car! Thank you Randy for making my experience flawless! More
Customer Service that reall...y takes care of the customer! I live over 90 miles from the Herrin Gear Dealership and servicing our car is a priority to us.. After arriviing for our appointment we were presented I live over 90 miles from the Herrin Gear Dealership and servicing our car is a priority to us.. After arriviing for our appointment we were presented a loaner vehicle for the day. They called to notify us that our vehicle was ready, but did not have to rush. We finished our day and returned around 4:30. The service department was very kind and supportive of our needs as well as the cars needs. Didn't sit at the dealership 3 or 4 hours while the car was serviced. Thanks Herrin Gear Infiniti for taking care of the customer's needs too. More
Excellent service, and great customer service. I would recommend Mr friends and family members to visit herrin gear infinity. I encourage car buyers to shop at service, and great customer service. I would recommend Mr friends and family members to visit herrin gear infinity. I encourage car buyers to shop at herin gear of Jackson, MS. More
The cutting edge of the automobile service industry experien HGI service personnel and management are consummate professionals. The experience is always prompt, efficient, and any issues are immediately clarifii HGI service personnel and management are consummate professionals. The experience is always prompt, efficient, and any issues are immediately clarifiied. The dealership and service area are always hospital clean. More
Service Review The service department was very helpful in satisfying my issue with my new Infiniti Q70S. The service manager worked really hard to find and resolve t The service department was very helpful in satisfying my issue with my new Infiniti Q70S. The service manager worked really hard to find and resolve the problem in a timely matter and understood my concern. The service advisor was also very courteous and polite upon my second visit to the service department. More
Dana made this Christmas one of the most memorable!! Dana was extremely helpful and patient!! She along with my husband surprised me with my dream car (QX 80). I couldn't have asked for a better experien Dana was extremely helpful and patient!! She along with my husband surprised me with my dream car (QX 80). I couldn't have asked for a better experience. She is very knowledgeable, she wasn't pushy and she was just as excited for me as I was. More