Herson's Honda

Oil change My service advisor was Rose and she greeted me when I pulled up with my car at 7:15am this past Saturday. She came out when almost finished and told m My service advisor was Rose and she greeted me when I pulled up with my car at 7:15am this past Saturday. She came out when almost finished and told me what was done and what my car needed. Also my Salesman was Pat Zavala with whom I leased my car with 3 years ago and plan to go back and discuss my next step. They both are very polite and I highly recommend anyone needing service or interested in purchasing/leasing contact them. I tried going on the Google dealership ratings but could not locate Herson's. Thanks, ML from Rockville, MD More

Great Service I gave Herson's service an excellent rating as Rose Byrd always has my best interest at heart and I trust what she tells me needs to be done. She ha I gave Herson's service an excellent rating as Rose Byrd always has my best interest at heart and I trust what she tells me needs to be done. She has kept my Odyssey in top running order since we purchased it at Hersons in 2010. She always tells me how long the service will take so I know whether to wait for my maintenance or drop off the car. She is always right on the money. Pleasure to have confidence in our service representative. More

Amazing Experience! I leased a new car for the first time. Alex was helpful and made sure that we understood the process. Excellent service! Will be back! I leased a new car for the first time. Alex was helpful and made sure that we understood the process. Excellent service! Will be back! More

Fast and excellent service. Had just had an accident and front left wheel was protruding. Had no appointment, but Mike and Omar helped with getting the service I needed. Initia Had just had an accident and front left wheel was protruding. Had no appointment, but Mike and Omar helped with getting the service I needed. Initially said it would take 2.5 hours, but I was out within an hour. Been coming here since 2007 and I'm always satisfied with excellent service. More

First Time Buyer Review I couldn't have had a better first time new car buying experience. Pat made sure everything was taken care of. He went out of his way to ensure my dad I couldn't have had a better first time new car buying experience. Pat made sure everything was taken care of. He went out of his way to ensure my dad and I were comfortable, did everything he could in my favor in regards to pricings, and went through every detail with me and explained it as thoroughly as I needed him to be. I don't think my first time buying a car could have gone any smoother. Thank you Pat for everything! I would 1000% recommend this dealership if you're looking for perfect customer service. More

Buying a new car made enjoyable Rich Richardson was very helpful and patient, and he answered all of our questions. He made buying a new car as enjoyable an experience as possible. W Rich Richardson was very helpful and patient, and he answered all of our questions. He made buying a new car as enjoyable an experience as possible. We certainly will buy our next car from Herson's. More

Honda Accord A1 service The service light is on and shows A1. I made an appointment by phone and got there a little late. One tech came out, reviewed my vehicle, gave me esti The service light is on and shows A1. I made an appointment by phone and got there a little late. One tech came out, reviewed my vehicle, gave me estimate time and directed me to rest area. In 30 mins, an email came in to give me status update. After about 45 min, Mike came over and briefed me services that has been done, also answer my questions about tire life, and reminded me of a recall service in the next few week. The dealer keeps its promise that the A1 service is free of charge because of my last B2 service. I feel comfortable for the whole process. More

Michael Mulcahy The best part was that after the deal , Michael was was still helping me fix other small items. Customer Relations is a strong factor that means they The best part was that after the deal , Michael was was still helping me fix other small items. Customer Relations is a strong factor that means they care. More

Excellent Customer Service My SRS light came on and after an investigation it was determined that my driver's side seat beat needed to be replaced. Unfortunately, I was going on My SRS light came on and after an investigation it was determined that my driver's side seat beat needed to be replaced. Unfortunately, I was going on an extended trip with my Mother in two days. Rose ordered the appropriate part and scheduled my car to be fixed within a short amount of time so that we could safely go on our way without any delay. Thank you so much for your speedy, reliable and incredible service!! My family truly appreciates it! More

Good customer service It was my first deal with Herson"s Honda and I have a good experience working with employees. They care for their customer. I will like to buy another It was my first deal with Herson"s Honda and I have a good experience working with employees. They care for their customer. I will like to buy another car from Herson's. More