Herson's Honda
Rockville, MD
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1,914 Reviews of Herson's Honda
Quality. Service was on time and fast. Weston and Omar were very efficient and attentive. At the end, Omar gave the impression he new his job well, and he wal Service was on time and fast. Weston and Omar were very efficient and attentive. At the end, Omar gave the impression he new his job well, and he wal all customer service. More
Tremendous Care Rose has taken care of our families Honda's forever. She is the best. Had car in last Friday and she guided me through a new mirror, minor check up Rose has taken care of our families Honda's forever. She is the best. Had car in last Friday and she guided me through a new mirror, minor check up and oil change and as usual everything we had asked for was done on time and less then original quote. We have become not only loyal Herson Honda customers but loyal Rose Byrd customers as well. She takes over after the buy! More
excellent service Weston Stone-thank you!!!!! my husband and I took our 2016 CRV for service. We were welcome by Weston. Through the process of receiving and delivering our car, we felt that he ca my husband and I took our 2016 CRV for service. We were welcome by Weston. Through the process of receiving and delivering our car, we felt that he cared for us, the customer!!!! He made it possible for us to watch the entire Champions league final. Thank you !!!!!!!! More
HAPPPY CUSTOMER Brought my 12 year old Honda Accord in for service maintenance. Herson's has been servicing our Hondas for many years. Too much too take care of mad Brought my 12 year old Honda Accord in for service maintenance. Herson's has been servicing our Hondas for many years. Too much too take care of made us decide to purchase a 2016 Honda Accord. Rose was so helpful through this process. Truly a wonderful Herson's employee over many years that we have been dealing with her and Hersons. More
Cesar Lemus-Remarkable Customer Service! I purchased my Honda Odyssey from Herson's Honda in 2012 and have had all service completed here without issue or concern. I have known Mr. Cesar I purchased my Honda Odyssey from Herson's Honda in 2012 and have had all service completed here without issue or concern. I have known Mr. Cesar Lemus for approximately a year. The service received has gone from standard to EXTRAORDINARY. I am greeted by name upon my arrival and he provides a detailed explanation of what needs to be done in a way I can understand and is competent on answering all of my questions. He is comprehensive and precise, but more importantly trustworthy and respectful. I recently had an unexpected issue with my car. One phone call to Cesar and I knew everything would be taken care. He was very accommodating to my demanding schedule and completed extensive warranty work in a timely fashion. I cannot recommend Cesar enough for his exemplary service and dedicated customer service!! More
Efficient servicing Pleasantly surprised at the fast and efficient warranty servicing of our Honda CR-V on a Friday before a major holiday. Weston explained the servicin Pleasantly surprised at the fast and efficient warranty servicing of our Honda CR-V on a Friday before a major holiday. Weston explained the servicing details very concisely as well as results of the inspections performed. More
Good experience, fast turnaround Called this morning (the Friday before the Memorial Day weekend), got an appointment for routine service, In/out fast. Well done, as usual. I'll be ba Called this morning (the Friday before the Memorial Day weekend), got an appointment for routine service, In/out fast. Well done, as usual. I'll be back. More
Excellent customer service Rich is a very good salesman. He makes sure you feel comfortable of the new car you are buying. I would recommend customer to him. Rich is a very good salesman. He makes sure you feel comfortable of the new car you are buying. I would recommend customer to him. More
fast and friendly Great service experience at Herson's today. I had to get the oil changed, they also checked air in my tires and the battery. Glad they did since the Great service experience at Herson's today. I had to get the oil changed, they also checked air in my tires and the battery. Glad they did since the battery wasn't working well so I was able to get it replaced before I was left stranded. Herson's rep Weston was particularly helpful today in helping explain some issues to keep an eye on for my older car. I've been a long-time customer and this was another good experience. More
THE place to go for Honda's in the DC area. The staff is professional, helpful, and make the car buying experience a joy! Herson's has a huge selection, and they are extremely competitive on pr The staff is professional, helpful, and make the car buying experience a joy! Herson's has a huge selection, and they are extremely competitive on price. More




