
Herson's Honda
Rockville, MD
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1,881 Reviews of Herson's Honda
Customer Service - Sales Representative & Finance It was a pleasure to do business with Mr. Ofosuhene Richardson. My husband and I were impressed with his professionalism, courtesy and ability to mak It was a pleasure to do business with Mr. Ofosuhene Richardson. My husband and I were impressed with his professionalism, courtesy and ability to make a customer feel comfortable. He made us feel that he was very interested in our business but without any pressure. The entire experience was very stress-free. The same was true when we visited the Finance Office and dealt with Mr. Alex Garcia. We would definitely recommend Herson's Honda. More
Love my new CR-V Johnathan was so nice and friendly. He helped me get everything I needed. I love my new CR-V he’s still helpful even after buying. Thank you johnatg Johnathan was so nice and friendly. He helped me get everything I needed. I love my new CR-V he’s still helpful even after buying. Thank you johnatgan for all your help! I’ll send more clients your way. More
Purchase of Honda Accord Touring My family and I were interested in purchasing a Honda Accord Touring. While most of the leg work had been done with another dealership, we came to He My family and I were interested in purchasing a Honda Accord Touring. While most of the leg work had been done with another dealership, we came to Herson's to get an additional quote. We found Herson's to be very fair and reasonable and working with Omar made what is normally a daunting task for most people, a pretty easy experience. Thank you for professionalism Omar! More
Customer Service Received from Sales Rep Dealing with Mr. Ofosuhene Rich Richardson was very humble, comfortable, simple and simple with purchases regarding my 2018 CR-V Honda Touring from y Dealing with Mr. Ofosuhene Rich Richardson was very humble, comfortable, simple and simple with purchases regarding my 2018 CR-V Honda Touring from your dealership. More
Great experience We had a good idea of what we wanted when we arrived. David was able to get us in the car we wanted in short order. Got us snacks and water for our so We had a good idea of what we wanted when we arrived. David was able to get us in the car we wanted in short order. Got us snacks and water for our son and made the over all experience pleasant. More
New Accord purchase Excellent new car buying experience at Herson's, especially with Rick Deramo, our sales person. From the moment we shook hands, I knew that we were go Excellent new car buying experience at Herson's, especially with Rick Deramo, our sales person. From the moment we shook hands, I knew that we were going to be treated well. He was patient, courteous, and extremely helpful in getting us a car that we were completely happy about and that we could afford. Never once did I feel pressured or uncomfortable. The one thing that stuck out in my mind was when he said it was his job to make sure that every facet of our car buying experience was a 100% satisfying experience. When I told him we had a negative experience at another Honda dealership regarding the financial sit-down portion of the transaction, he jumped into action and made sure that that part of our experience would be a positive one...and it was! Ethel made that part of the experience effortless. The really funny part was that while we were purchasing the car, I recognized a senior manager there who sold me my first Honda back in 1994! Though I have a new Accord and a 2013 CR-V, I will definitely be purchasing any new Hondas at Herson's in the future. More
Amazing, no pressure, helpful- just like family For most of us when you hear the word “dealership” you instantly feel a dreadful feeling. Uncertainty and uneasiness come to mind, the “what ifs” swir For most of us when you hear the word “dealership” you instantly feel a dreadful feeling. Uncertainty and uneasiness come to mind, the “what ifs” swirl over and over. I can tell you that this is not the case at Herson’s. Herson’s is a family oriented dealership, they truly care about you as a customer and not as another number. Jonathan was our sales rep- he was phenomenal! He worked with us through and through, and made sure we were taken care of. He showed us the car throughly explained everything about the car and made process so easy and comfortable. Ethel, our financing rep was amazing as well she was so friendly and explained everything throughly and made sure we knew everything about our different options!! I am truly satisfied and amazed with the service and experience. If you need a car definitely check here first! Speak to Jonathan and Ethel! More
Collision work for Vehicle I would highly recommend coming to Herson's Honda for collison work, They did a great job on my 07 TL. It is hard to notice that it was involved in an I would highly recommend coming to Herson's Honda for collison work, They did a great job on my 07 TL. It is hard to notice that it was involved in an accident by looking at the paint job. It came out looking better than before the accident. Johnathan kept me up to date with all details and was very professional. More
Honda civic Our experience with Herson’s Honda has been beyond expected. I believe we wouldn’t have had a great experience if it was for Ira. Ira gave us great cu Our experience with Herson’s Honda has been beyond expected. I believe we wouldn’t have had a great experience if it was for Ira. Ira gave us great customer service and looked into everything that we needed that it was irresistible to buy the car. We got a Honda civic and I am so happy with my purchase. Ira has been so patient with us and went through all of the steps very thoroughly and calmly that it made our visit very pleasant. I will definitely recommend my family and friends to Herson’s Honda and especially to Ira. Thank you Ira. More
Customer Service I was recommended to see Chris and Aaron at Herson's when I was looking to buy a new car. They were fantastic. They listened and were able to accom I was recommended to see Chris and Aaron at Herson's when I was looking to buy a new car. They were fantastic. They listened and were able to accommodate my needs. The price was great. There was no high pressures sales. Aaron called me a few days after I bought the car to make sure I was satisfied and if I had any questions. They are very customer oriented. I would highly recommend them to anyone looking for a new Honda. More