
Herson's Honda
Rockville, MD
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1,881 Reviews of Herson's Honda
Professional Our salesperson was friendly, personable, professional, intelligent, sensitive to our needs and very knowledgeable, It felt like we were dealing with Our salesperson was friendly, personable, professional, intelligent, sensitive to our needs and very knowledgeable, It felt like we were dealing with a family rather that a typically competitive car dealership. More
Excellent customer service! My father and I met with Jack to look at new CRV's since our old lease had just ended. Jack helped show us some of the recommended models based on wha My father and I met with Jack to look at new CRV's since our old lease had just ended. Jack helped show us some of the recommended models based on what I was asking and let me test drive a few. Not only did he tell me about the car, but he also was kind enough to ask how I was doing and we were able to strike up a good conversation. I felt comfortable talking to him and knew I would be in good hands. More
Excellent experience I will give a excellent service to Rick Deramo cause he is good sales tatk to me and other customers.and he is doing a excellent job. I will give a excellent service to Rick Deramo cause he is good sales tatk to me and other customers.and he is doing a excellent job. More
Excellent Customer Service/ sales We recently completed our 3rd lease negotiation with Herson's. This time our sales contact with Aaron Phillips. He was persistant without being pushy We recently completed our 3rd lease negotiation with Herson's. This time our sales contact with Aaron Phillips. He was persistant without being pushy and accomodating to our ever-changing schedules. My husband can be a tough negotiater, and Aaron was patient, professional and made the deal happen. We have had great service for the past 7 years. Recommend Herson's, and especially Aaron. More
GRAN VENDEDOR! ES UN GRAN VENDEDOR MUY AMABLE FUE UNA BUENA EXPERIENCIA ME EXPLICO TODO ME ISO CENTIR MUY COMODO ACLARO MIS DUDAS Y SALI MANEJANDO DE CONCESONARIO ES UN GRAN VENDEDOR MUY AMABLE FUE UNA BUENA EXPERIENCIA ME EXPLICO TODO ME ISO CENTIR MUY COMODO ACLARO MIS DUDAS Y SALI MANEJANDO DE CONCESONARIO GRACIAS JONATHAN More
Good customer service Good service.. Rick is very friendly and he make sure that everything will taken are of and explained everything.They are quick and efficient...Great Good service.. Rick is very friendly and he make sure that everything will taken are of and explained everything.They are quick and efficient...Great job! Thanks!! More
Great salesman! He is very patient. He is not pushy when giving us deals. This guy was great to deal with and i recommend him buying a car from him. He is very patient. He is not pushy when giving us deals. This guy was great to deal with and i recommend him buying a car from him. More
Good people they explain in very clear way work with the customer in very good explanation i will recomended honda herson to my friendst thank you very much they explain in very clear way work with the customer in very good explanation i will recomended honda herson to my friendst thank you very much More
Very pleasant experience We bought a 2018 CRV yesterday from Michael Mulcahy after a very pleasant, no pressure experience. We proceeded carefully, considering several other We bought a 2018 CRV yesterday from Michael Mulcahy after a very pleasant, no pressure experience. We proceeded carefully, considering several other manufacturers' vehicles, and, along the way, met with Michael on multiple occasions. Throughout, Michael was very patient and responsive. He never attempted to pressure us in any way, which would have been counter-productive had he done so. He also had done his homework, as he was extremely familiar with all of the technology in the CRV and how to operate it. Once we had decided to move forward with the CRV, our price discussions were very straightforward, without any of the posturing or other behaviors that can make car-buying an unpleasant experience. Michael is a genuinely nice person, and we recommend him very highly. This also is the third purchase we have made over the years with Herson's Honda. More
No Surprises I bought my first Honda (a Prelude) nearly forty (40) years ago at Herson's. Since that time I migrated to Accords and bought at dealers nearer my ho I bought my first Honda (a Prelude) nearly forty (40) years ago at Herson's. Since that time I migrated to Accords and bought at dealers nearer my home in Silver Spring. This time, for my fourth Accord, I decided to use the Costco auto buying program and they steered me back to Herson's. I'm glad they did. It was well worth the extra miles to get there. I was lucky that Aaron Phillips was near the door when I arrived, and he immediately took me in hand and led me through the process. He explained everything clearly and answered all my questions. He even chuckled good-naturedly at my jokes. I left with my new Accord Sport feeling I had been treated respectfully as the customer and that I had received a fair deal. I would recommend the experience to any new Honda buyer. More