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Herson's Honda

Rockville, MD

4.5
1,881 Reviews

15525 Frederick Rd

Rockville, MD

20855

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1,881 Reviews of Herson's Honda

November 25, 2017

Great experience Ira was patient and very knowledgeable about the whole car buying process and Honda in particular. He took his time in explaining each detail in my ne More

by Belindah2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ira Rosenthal
Nov 27, 2017 -

Herson's Honda responded

Thank you for the great review and congrats on your new car! We appreciate your business and are here to help if there is anything you need. Happy Driving!

November 25, 2017

Honda CR-V 2017 Just bought a 2017 Honda CR-V. Aaron Phillips was our salesman. He was excellent- very friendly and helpful. He explained everything about the car More

by jamie02
Recommend Dealer
Yes
Employees Worked With
Aaron Phillips
Nov 27, 2017 -

Herson's Honda responded

Thank you for the review and congrats on your new CR-V! I am sorry to hear about your experience in finance and understand that you want a friendly face to interact with when you are spending a lot of money to purchase from us. I apologize for this and will let the Finance Director know so that we can improve upon this. If there is anything you need, we are happy to help!

November 25, 2017

Great experience I had the most amazing wonderful experience, the dealer was very helpful and knowledgeable. Great great experience, and I felt very comfortable buying More

by Dritan79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ofosuhene Richardson
Nov 27, 2017 -

Herson's Honda responded

Thank you for the great review and congrats on your new Honda!

November 24, 2017

Recall and warranty service Friendly and efficient service. Made an appointment and they were ready for me when I got there. Finished work in a timely manner and notified me the More

by Charlie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Byrd
Nov 27, 2017 -

Herson's Honda responded

Thank you for the great review!

November 22, 2017

New Car Percy was patient and a gentleman. He explained everything and worked with us to find the best car at the right price. It's a fabulous car! More

by newaccordgal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Percy Agyei-Obese
Nov 24, 2017 -

Herson's Honda responded

Thank you for the great review and congrats on your new Honda! We know you will love your new car and we are here to help if there is anything you need. Happy Driving!

November 21, 2017

Awesome experience Percy sold us our 2001 odyssey, 2004 accord, and when we were in the market for a replacement vehicle we traveled from Fairfax to Frederick for a new More

by Contentinffx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Percy Agyei-Obese
Nov 21, 2017 -

Herson's Honda responded

Thank you for your continued business with Herson's and congrats on your new CR-V!

November 21, 2017

Excellent service Convenient appointment. Excellent explanation of problem by service advisor Rose Byrd.. Service was completed faster than estimated time. Comfortable More

by Rose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Byrd
Nov 21, 2017 -

Herson's Honda responded

Thank you for the great review! We appreciate your continued business and are happy to help if there is anything you need. Happy Driving!

November 21, 2017

Very impressed with this operation to inspect recall notice All the necessary paper work was done as I arrived at the service dealership. They knew who I was and why I was there. Very fast service. Completed th More

by Ed sak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Byrd
Nov 24, 2017 -

Herson's Honda responded

Thank you for the great review! We appreciate your business and are here to help if there is anything you need!

November 21, 2017

Really Great Service Experience I brought my 2015 Honda Fit (which I had bought elsewhere) to Herson's to fulfill a recall notice. From my initial call to set up an appointment, th More

by Judith P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Byrd
Nov 24, 2017 -

Herson's Honda responded

Thank you for the fantastic review! It is our pleasure to take care of your Honda Fit and we are here if there is anything you need. Happy Driving!

November 20, 2017

Great Job Herson's, as usual, did a great job getting me into my new Honda Accord at a great price, little disruption and quick paper work. In particular, Ri More

by Thomas P Whelan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ofosuhene Richardson
Nov 21, 2017 -

Herson's Honda responded

Thank you for the great review and congrats on your new Accord!

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