
Herson's Honda
Rockville, MD
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1,881 Reviews of Herson's Honda
Great experience Ira was patient and very knowledgeable about the whole car buying process and Honda in particular. He took his time in explaining each detail in my ne Ira was patient and very knowledgeable about the whole car buying process and Honda in particular. He took his time in explaining each detail in my new car and how it worked. I highly recommend him. More
Honda CR-V 2017 Just bought a 2017 Honda CR-V. Aaron Phillips was our salesman. He was excellent- very friendly and helpful. He explained everything about the car Just bought a 2017 Honda CR-V. Aaron Phillips was our salesman. He was excellent- very friendly and helpful. He explained everything about the car to me and answered any questions I had. He was very patient and understanding. He made things easier by being this way when he sympathized with my anxiety about learning the new vehicle. He further offered to call him or stop by whenever I had questions. Very impressed! The only person I was not impressed by was the man who did our paperwork for finance and this was why I did not give Hersons 5 stars. I don’t remember his name but Aaron probably will. However, he was abrasive, and not friendly or welcoming at all. He didn’t even smile. This should not be the case! However, I give Aaron the highest of ratings. More
Great experience I had the most amazing wonderful experience, the dealer was very helpful and knowledgeable. Great great experience, and I felt very comfortable buying I had the most amazing wonderful experience, the dealer was very helpful and knowledgeable. Great great experience, and I felt very comfortable buying the car , and enjoyed the whole experience More
Recall and warranty service Friendly and efficient service. Made an appointment and they were ready for me when I got there. Finished work in a timely manner and notified me the Friendly and efficient service. Made an appointment and they were ready for me when I got there. Finished work in a timely manner and notified me the car was ready. More
New Car Percy was patient and a gentleman. He explained everything and worked with us to find the best car at the right price. It's a fabulous car! Percy was patient and a gentleman. He explained everything and worked with us to find the best car at the right price. It's a fabulous car! More
Awesome experience Percy sold us our 2001 odyssey, 2004 accord, and when we were in the market for a replacement vehicle we traveled from Fairfax to Frederick for a new Percy sold us our 2001 odyssey, 2004 accord, and when we were in the market for a replacement vehicle we traveled from Fairfax to Frederick for a new CR-V. Percy provided the same professionalism and no pressure sales tactics in all 3 experiences. Thank you Percy for allowing us time to do our research and buy the car we wanted and at the price we can afford. More
Excellent service Convenient appointment. Excellent explanation of problem by service advisor Rose Byrd.. Service was completed faster than estimated time. Comfortable Convenient appointment. Excellent explanation of problem by service advisor Rose Byrd.. Service was completed faster than estimated time. Comfortable waiting area with donuts, coffee, & newspapers provided.. More
Very impressed with this operation to inspect recall notice All the necessary paper work was done as I arrived at the service dealership. They knew who I was and why I was there. Very fast service. Completed th All the necessary paper work was done as I arrived at the service dealership. They knew who I was and why I was there. Very fast service. Completed the recall inspection in allotted time. Also, replaced brake fluid as recommended by service technician, Rose. Good pickup to save time later on. More
Really Great Service Experience I brought my 2015 Honda Fit (which I had bought elsewhere) to Herson's to fulfill a recall notice. From my initial call to set up an appointment, th I brought my 2015 Honda Fit (which I had bought elsewhere) to Herson's to fulfill a recall notice. From my initial call to set up an appointment, the entire experience was first-rate. They made everything so easy. My customer service representative Rose Byrd was terrific and professional. I plan to continue to bring my car here for any necessary service and highly recommend Herson's Honda More
Great Job Herson's, as usual, did a great job getting me into my new Honda Accord at a great price, little disruption and quick paper work. In particular, Ri Herson's, as usual, did a great job getting me into my new Honda Accord at a great price, little disruption and quick paper work. In particular, Rich Richardon was very knowledgeable and pleasant. Go to Hersons. More