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Herson's Honda

Rockville, MD

4.5
1,881 Reviews

15525 Frederick Rd

Rockville, MD

20855

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1,881 Reviews of Herson's Honda

November 14, 2017

A Dealer for Customers Satisfaction Excellent and professional dealership service from Lappe. I had an appointment with another dealer but end up with Herson's because of Lappe. Helpfu More

by Msfng
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lappe Sock
Nov 21, 2017 -

Herson's Honda responded

Thank you for the excellent review and congrats on your new Honda! We are so happy that you ended up at Herson's and we applaud Lappe for the job well done!

November 14, 2017

New car buying versus lease. Aaron Phillips displayed great patience and perseverance as I took a few days pondering his strategic info on whether to buy new or lease...I'm a Happ More

by Happy Honda owner!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Phillips, Alex Garcia
Nov 21, 2017 -

Herson's Honda responded

Thank you for the great review and congrats on your new Honda!

November 14, 2017

Outstanding Customer Service We received outstanding service from Rick Deramo. He was very professional, he made the process of buying a new car very easy and fun. Everything we More

by Suzy Q
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Deramo
Nov 21, 2017 -

Herson's Honda responded

Thank you for the great review and congrats on your new Honda! We appreciate your business and yes, please come back if there is anything you need.

November 13, 2017

ROSE IS AMAZING!!!!!! I have been dealing with Rose for the last 18yrs. She has has shown her sweet and nice personality from day one and to this day she has not changed. S More

by BECKY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Byrd
Nov 21, 2017 -

Herson's Honda responded

Thank you for the review and we appreciate your years of patronage!

November 13, 2017

Excellent service I have been leasing from this dealership for five years now -- I can't say enough great things about their responsiveness, service, and personalized c More

by Jacey P. Spratt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Percy Agyei-Obese
Nov 21, 2017 -

Herson's Honda responded

Thank you for the great review! We appreciate your continued business and we are here to help if there is anything you need. Happy Driving!

November 13, 2017

Top of the Line Experience It was time for a new car, so we were looking either for a Toyota or Honda. We visited a Toyota dealership first, and we were given an excellent pric More

by mimi1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Deramo, Ethel Powell
Nov 21, 2017 -

Herson's Honda responded

Thank you for the wonderful review and congrats on your new CR-V purchase! We are glad we were able to earn your business and welcome you to the Herson's Honda family!

November 12, 2017

Best car buying experience Had a great car buying experience on a busy holiday weekend. Despite the showroom being very busy Aaron Phillips took all the time I needed over 2 vis More

by steph12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Phillips, Ted Trabucco
Nov 13, 2017 -

Herson's Honda responded

Thank you for the fantastic review! We appreciate your patience during the busy holiday and we are happy to hear that this was a great buying experience!

November 12, 2017

Seemless We went in for a second car, Miguel L. was very helpful and considerate. Explained the features of the Fit, was very friendly and made the car buying More

by Gmathis17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Lizama
Nov 13, 2017 -

Herson's Honda responded

Thank you for the great review and congrats on your new Fit! We appreciate your business and we are here to help if there is anything you need. Happy Driving!

November 12, 2017

Rose Byrd is always professional, and friendly I have bought four Hondas from Herson's Honda ,and have known Rose Byrd for over 25 years. She is dedicated, professional, and has always given me fir More

by Mere66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Byrd
Nov 13, 2017 -

Herson's Honda responded

Thank you for the excellent review! We appreciate your years of dedicated patronage!

November 11, 2017

Great Experience Overall ... One Suggestion Though Was a wonderful experience and Arturo kept me well informed while we waited for the car to arrive, and the car arrived well before it was expected. T More

by Jamie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arturo Campos
Nov 13, 2017 -

Herson's Honda responded

Thank you for the wonderful review even despite the mix up of the accessories. Congrats on the purchase of your 8th Honda, we know you will love it! We are here to help if there is anything you need. Happy Driving!

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