
Herson's Honda
Rockville, MD
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1,881 Reviews of Herson's Honda
Great customer service We had a great experience while shopping for our new car. This was our first time visiting dealer and Jonathan Camarena was an awesome sales represent We had a great experience while shopping for our new car. This was our first time visiting dealer and Jonathan Camarena was an awesome sales representative. More
Smooth process Buying a new car is not always a pleasant experience. And then there are doubts, etc. That said, we had an overall smooth experience at Herson's and M Buying a new car is not always a pleasant experience. And then there are doubts, etc. That said, we had an overall smooth experience at Herson's and Mr. Rahiem Dorsey was certainly a factor for that. He explained all options, calmly and without any pressure. He put us at ease and gave us the time we needed to make our decisions. Time will tell whether our purchase was a winning experience, but at least we felt we could trust Mr. Dorsey and the dealership. Mr. Garcia in the finance department also provided us with a very pleasant experience. We can only hope that at Herson's they keep maintaining high standards striving to do better and better since that is the only way to keep your customers. More
First time Honda owner. Jonathan was the perfect combo of flexibility, patience and knowledge. Never thought I'd own a Honda. Forgot to get the dang cargo racks...dang it. Jonathan was the perfect combo of flexibility, patience and knowledge. Never thought I'd own a Honda. Forgot to get the dang cargo racks...dang it. More
Fantastic experience Really couldn’t have been a better experience. Well, maybe if all the employees could read my mind. I bought a car at a great price and these folks we Really couldn’t have been a better experience. Well, maybe if all the employees could read my mind. I bought a car at a great price and these folks were no BS. They were direct and to the point. No one wanted to waste time and everything worked out nice and smooth! This is the second car I’ve bought here and wouldn’t hesitate to do it again! More
Great expirience we love our new car! The experience we had at Herson's Honda was absolutely fabulous. Aaron Phillips was amazing! He was very knowledgeable, polite a we love our new car! The experience we had at Herson's Honda was absolutely fabulous. Aaron Phillips was amazing! He was very knowledgeable, polite and full of patience. He did answer all our questions and concerns. We were ready to spend a lot of time at dealership but everything was fast and smooth. Very happy! Thank you, Aaron More
Great experience!! We had a great experience at Herson’s Honda! We love our new car. The whole experience was not only easy and efficient but fun as well. Andrew Alvey h We had a great experience at Herson’s Honda! We love our new car. The whole experience was not only easy and efficient but fun as well. Andrew Alvey helped us find our perfect family vehicle! More
Very Welcoming First thing I noticed walking into this dealership is Rich’s bright smile. He was very welcoming and accommodating. All of my questions and concerns w First thing I noticed walking into this dealership is Rich’s bright smile. He was very welcoming and accommodating. All of my questions and concerns were answered. He and the sales manager (CJ) worked very rigorously to crunch numbers that would be best suited for me. I felt appreciated as a customer. I would not hesitate to return to this location and work with Rich again. More
Great experience Lappe Sock did a wonderful job for us in our search for a new car. His knowledge of the Honda options/vehicles was impressive and helped us make our Lappe Sock did a wonderful job for us in our search for a new car. His knowledge of the Honda options/vehicles was impressive and helped us make our decision without pressure. I would recommend him specifically(as well as Hersons) for any one interested in purchasing a vehicle. The manager and finance manager were equally impressive. More
A superb product with superb sales staff The 2018 is a remarkable automobile, even for a Honda. Foremost in our minds was the plethora of safety features that were standard, whereas the comp The 2018 is a remarkable automobile, even for a Honda. Foremost in our minds was the plethora of safety features that were standard, whereas the competition had them as options, or in autos costing at least $10,000 more. The salespeople with whom we dealt were cordial, patient with our innumerable questions, knowledgeable and helpful, going the extra mile to assure we understood our vehicle and our financial choices. More
I got what I wanted I came into the showroom not completely willing to buy, and, wary of the salesman experience. I was fortunate that Giovanni De Joya was at the welcome I came into the showroom not completely willing to buy, and, wary of the salesman experience. I was fortunate that Giovanni De Joya was at the welcome desk. Giovanni listened to me, showed me what I wanted to seen, . He was never aggressive or obnoxious. He worked with me .to get a vision of what I wanted. And, I got it. I'm happy with the car and I am very grateful to Giovanni for such a positive experience. More