
Herson's Honda
Rockville, MD
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1,881 Reviews of Herson's Honda
Understanding of my needs Salesman had good knowledge on the vehicles and did not try to oversell me. Fully answered the questions I had and provided me witrh a fair price. Salesman had good knowledge on the vehicles and did not try to oversell me. Fully answered the questions I had and provided me witrh a fair price. More
Great Service First time in for service at Herson's Honda - Mike Parker was very professional and I was in and out within an hour. Herson's accomplished in one hou First time in for service at Herson's Honda - Mike Parker was very professional and I was in and out within an hour. Herson's accomplished in one hour what Criswell Honda wouldn't do in 2 appointments. I think I've found a new Honda dealer for sales and service. More
Great Customer Service Bought my car in 2009 and have always been happy with the top notch customer service I receive every time I take my car in. Bought my car in 2009 and have always been happy with the top notch customer service I receive every time I take my car in. More
Great experience After a long day of car shopping and getting absolutely no help or decent costumer service, I had almost given up. Herson's was the last place I visit After a long day of car shopping and getting absolutely no help or decent costumer service, I had almost given up. Herson's was the last place I visited but I wish it would've been the first. Everyone was very friendly and willing to work with my budget and my needs and wants. I would definitely recommend them. David was patient with us as we asked questions about the cars. Justin was very nice and working hard to help get the car I wanted. Alex was great and incredibly friendly. More
Excellent Customer Service Last weekend I took my car to Herson's Honda for a scheduled maintenance service. I have been a customer for a few years and continue to experience t Last weekend I took my car to Herson's Honda for a scheduled maintenance service. I have been a customer for a few years and continue to experience the same level of customer service, which is excellent. Mike Parker, one of the service advisers, was very pleasant, professional, and thorough. It is apparent that excellent customer service is one of Herson's priorities. More
Great experience I had a battery replaced on my Honda today. Mike Parker was a person who helped me with it, and he performed an excellent customer service explaining I had a battery replaced on my Honda today. Mike Parker was a person who helped me with it, and he performed an excellent customer service explaining me all benefits of getting 100 month limited Honda warranty that was coming together with a new battery, and found some coupons for the service which was a pleasant surprise as well. I definitely will be coming back to this place should my car need any service in the future. Thank you all! More
Excellent friendly service Omar was very friendly, personable, and fixed my car headlight quickly. He provided excellent service. I had thought I would be waiting for an hou Omar was very friendly, personable, and fixed my car headlight quickly. He provided excellent service. I had thought I would be waiting for an hour or more and was pleasantly surprised. More
Excellent Customer Service I always have a great experience when I come to Honda. That is both for service and sale. I love Honda and especially those at Herson's. Some service I always have a great experience when I come to Honda. That is both for service and sale. I love Honda and especially those at Herson's. Some service reps that always very frequently assists me and offer exemplary service are Tosca, Carl, and Michael. Thank you for putting together such a great team of dedicated and friendly representatives to provide the experience for your customers, including, of course, me. More
Ecxellent Customer Service Excellent customer service. I made my appointment and was pleasantly surprised to get a Saturday appointment! Thorough inspection, answered all of m Excellent customer service. I made my appointment and was pleasantly surprised to get a Saturday appointment! Thorough inspection, answered all of my questions. Couldn't ask for a better experience! Mike was fantastic! More
Upgrade to 2017 Pilot lease On 5/4/2017 I upgraded my 2014 Pilot lease to a new 2017 Pilot lease. This is the fourth time over a 10 year period that I have upgraded my Pilots wi On 5/4/2017 I upgraded my 2014 Pilot lease to a new 2017 Pilot lease. This is the fourth time over a 10 year period that I have upgraded my Pilots with Herson's Honda (2007, 2011, 2014 1nd 2017). Each experience has been very good, but this last one was the best. The sales person Stephen, the Sales Manager, Justin, and the Finance Manager, Kurtis were outstanding and went out of their way to make sure I was able to get exactly what I wanted and then some. They were personable and patient so spent a good amount of time with me. The new Pilot model is beautiful and still multi-functional. On top of all of this, the new showroom and service areas are really bright, comfortable and nice. Great job Herson's!! More