
Herson's Honda
Rockville, MD
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1,881 Reviews of Herson's Honda
New car purchase. We worked with Tony N.to purchase our new Honda Civic. Tony was extremely knowledgeable about the cars and put a lot of time into helping us select t We worked with Tony N.to purchase our new Honda Civic. Tony was extremely knowledgeable about the cars and put a lot of time into helping us select the right car for us. He went over all the car's function and was very patient. Tony helped me sync my phone to the car. Thank you, Tony! More
2017 Civic Hatchback I worked with Richard to purchase the 2017 Civic hatchback. Richard is knowledgeable about all the features/options from model to model. Richard made I worked with Richard to purchase the 2017 Civic hatchback. Richard is knowledgeable about all the features/options from model to model. Richard made the car buying experience easy and pressure free. More
Rose Byrd, Service - Always a pleasure to work with Rose is great. I've been taking my Pilot to her for service, since I bought it in 2003. She is always, professional, personable and friendly to work Rose is great. I've been taking my Pilot to her for service, since I bought it in 2003. She is always, professional, personable and friendly to work with. Rose is very thorough in her attempts to contact you and in explaining the recommended services. More
Great Experience with First Time Purchase From the moment I walked in to the time we agreed to the deal Drew was relaxed and easy going. He talked me through a few options for vehicles and the From the moment I walked in to the time we agreed to the deal Drew was relaxed and easy going. He talked me through a few options for vehicles and the various trim levels all the while never trying to push me into purchasing the vehicle. We took a good test drive which gave me a reasonable understanding of how the car handled on the road. Afterward he priced out the vehicle I was interested in with a pretty good offer. I shopped around and a couple places offered a slightly better offer, but they were much more pushy and not people I felt comfortable dealing with. I was straight forward with Drew and explained if they were willing to match one of the other prices, then I would be much happier to do a deal with Herson's. Drew was willing to review the offer when I came back in and we were able to agree to a deal. Drew's demeanor and attitude was precisely why I came back as the experience here was excellent. More
Great Experience Car buying can be traumatic but not this time. Jonathan was very professional, didn't harass (surprisingly as others do), took care of business and ev Car buying can be traumatic but not this time. Jonathan was very professional, didn't harass (surprisingly as others do), took care of business and even made my wife comfortable. I went to Herson's on it's reputation and Jonathan lived up to it. More
So Happy To Be Back With Rose Byrd Rose Byrd is a treasure. I worked with Rose several times in the past and was extremely pleased. The last 2 times my car was in for service, I did n Rose Byrd is a treasure. I worked with Rose several times in the past and was extremely pleased. The last 2 times my car was in for service, I did not work with Rose, and I wasn't satisfied with my experience. I requested that Rose be my service contact in the future and it was put in my record. Today I took my car in for the service that wasn't completed the last time and, WOW, Rose had that car taken care of like it was her's! I've always been happy with the quality of service at Herson's, but now I'm back to being completely satisfied with the entire experience. More
Excellent Service The service was excellent and very friendly. I would come back to such excellent service. Rose was very helpful and concerned that I was satisfied. The service was excellent and very friendly. I would come back to such excellent service. Rose was very helpful and concerned that I was satisfied. More
A MAINTENANCE service was fast and Omar Guevara was very friendly ,respectful and helpful. Explaining everything they did and he make me aware of a safety recall. service was fast and Omar Guevara was very friendly ,respectful and helpful. Explaining everything they did and he make me aware of a safety recall. More
Straight forward and efficient Came into the dealership upset about my BMW. Rick & CJ we're very understanding of my situation and we're able to get me the price I requested for pur Came into the dealership upset about my BMW. Rick & CJ we're very understanding of my situation and we're able to get me the price I requested for purchasing a new car More
Aaron Philips Sales Consultant was professional and wholeso I dread walking into a dealership because I had bad experience in the past. Aaron was different. He was very professional. Listened to what I was look I dread walking into a dealership because I had bad experience in the past. Aaron was different. He was very professional. Listened to what I was looking for and what are important to me in my car search. He provided alternatives but was not pushy. He had a good balance between sales negotiation and service. We need more consultants like him in this industry. More