
Herson's Honda
Rockville, MD
Filter Reviews by Keyword
By Type
1,881 Reviews of Herson's Honda
Excellent service and service adviser The drivers side left front tire had a small leak. I could not find any nails or tire cuts. The service technician determined the leak was coming from The drivers side left front tire had a small leak. I could not find any nails or tire cuts. The service technician determined the leak was coming from the tire air valve (stem) and needed to be replaced. I was very happy the service department was able to service my car on such short notice the same day I called them. I want to bring attention to the excellent service from Omar Guevara Zavala for keeping me informed through out the service repair about status and costs and for explaining the maintenance reminder numbers in full detail. More
Excellent Service The employees at Herson's Honda that I dealt with (Chris Glakas, CJ Tashman, Kurtis Eutzy, and Rich) went out of their way to make sure that the I pur The employees at Herson's Honda that I dealt with (Chris Glakas, CJ Tashman, Kurtis Eutzy, and Rich) went out of their way to make sure that the I purchased the exact car I was looking for. They were very knowledgeable and patient and made sure that I understood all the terms of my deal. More
Lapps Sock was a great sales rep Herson's Honda was easy to work with and Lappe Sock, the salesperson, was knowledgeable, considerate and helpful. Everyone there helped make my purcha Herson's Honda was easy to work with and Lappe Sock, the salesperson, was knowledgeable, considerate and helpful. Everyone there helped make my purchase stress free. My new Honda is all that was promised. More
Happy Camper Excellent service. Call 8:30 this morning for an appointment. And 10:30 a.m. my car was being worked on for an oil change. Omar Guevara kept me info Excellent service. Call 8:30 this morning for an appointment. And 10:30 a.m. my car was being worked on for an oil change. Omar Guevara kept me informed all the way. Happy person, happy car. More
Bought a new pilot great experience I have a very great experience with rich and cj our second car from hersons Honda great place to buy a car would recommend this dealership I have a very great experience with rich and cj our second car from hersons Honda great place to buy a car would recommend this dealership More
Scheduled and unscheduled service I have been dealing with Herson's and Rose for over 20 years now. Whether I visit for scheduled maintenance or for an unscheduled emergency, the servi I have been dealing with Herson's and Rose for over 20 years now. Whether I visit for scheduled maintenance or for an unscheduled emergency, the service I receive from Rose is always prompt, professional and courteous. She takes the time necessary to fully explain what the problem is and patiently answers all questions that I have. The car is always ready when promised or sooner. Rose is a real asset to the service team and I hope to continue dealing with her for many years to come! More
Service Experience Rose got the car in promptly, and a 3 year brake fluid service that I wasn't aware of was taken care of as well. Thank you. Rose got the car in promptly, and a 3 year brake fluid service that I wasn't aware of was taken care of as well. Thank you. More
I had a wonderful experience I am honestly thankful for the help of our salesman Jonathan. He answered all our questions and made sure that we felt confortable in the process of t I am honestly thankful for the help of our salesman Jonathan. He answered all our questions and made sure that we felt confortable in the process of trading our old car and purchasing our new vehicle. He is honestly an example of great customer service. I will definitely be returning to trade in my husbands car and purchase a new vehicle for him and will also be recommending others to herson Honda (specifically to Jonathan). I love my car and I thank Jonathan and his team for helping me get it. Thank you! I also appreciate Alex for helping us finanlize our deal. He helped us choose the right service plan for our vehicle which will benefit us in the long run. I had a great experience with both & will be sending friends and family here. More
Almost always a great experience I brought my car in with a nail in the tire wall. As usual, Rose was so attentive and professional. The work was done quickly and efficiently. Duri I brought my car in with a nail in the tire wall. As usual, Rose was so attentive and professional. The work was done quickly and efficiently. During that visit, I asked twice that the other tires should also be checked. They were not. Two days later the tire light went on. I had to take the car back and discovered that the pressure in all four tires was off. Other than that, it was a good experience. More
Third car with Herson's. Always excellent. We have bought three card from Herson's. We are so grateful for CJ and Rich, who make the process enjoyable and stress-free. They are efficient, hones We have bought three card from Herson's. We are so grateful for CJ and Rich, who make the process enjoyable and stress-free. They are efficient, honest, and family-friendly. And, you just can't go wrong with a Honda. More