Herson's Honda

Excellent Service Bought my first car with them and they were very professional and friendly. They really wants what's best for their clients. Jonathan, Pat and Ted (Ed Bought my first car with them and they were very professional and friendly. They really wants what's best for their clients. Jonathan, Pat and Ted (Edward) were very nice to us and accomodated our needs. Thank you for an excellent transaction. Will definitely recommend this place. More

Excellent service I recommend Drew highly. Not only did he answer our questions truthfully and make effort to clear any uncertainty we may have, but he made sure my wif I recommend Drew highly. Not only did he answer our questions truthfully and make effort to clear any uncertainty we may have, but he made sure my wife and I felt comfortable during several iterations all car buyers go through. I found his service to be exceptional. More

Excellent Service I was serviced by Nelson A. Mejia. He explained what was being recommended for my van. He didn't try to push any maintenance "down-my-throat." He w I was serviced by Nelson A. Mejia. He explained what was being recommended for my van. He didn't try to push any maintenance "down-my-throat." He was very professional and courteous. He is single but should get married. He has a significant other and 2 or 3 beautiful daughters. Other than that I had a great experience. Also, the service area is undergoing a "total" remake, however, it wasn't too bad. The women's bathroom is finished and it is nice and clean. Also, they offered doughnuts and that was a pleasant surprise. There is an area set up for laptop/computer but it offers no privacy as it is configured now. I hope when they are finished that there will be some amount of privacy for those who work on their laptops. The way it is designed now is that other guests can see your laptop screen because I was facing the wall. Rose checked me in and we did a walk around the vehicle. She was very pleasant. Also, I had a 10% off coupon that really helped. Please offer coupons more often. Thanks for the opportunity to respond. More

Scheduled Maintenance I brought my Pilot in for scheduled maintenance and my visit went very swiftly and smoothly. They went over and very clearly explained everything the I brought my Pilot in for scheduled maintenance and my visit went very swiftly and smoothly. They went over and very clearly explained everything they did. More

Supplemental Restraint System (SRS) Maintenance The front passenger's airbag inflator was replaced (due to a recall notice) and a driver's seat belt buckle switch was special ordered (to replace the The front passenger's airbag inflator was replaced (due to a recall notice) and a driver's seat belt buckle switch was special ordered (to replace the original switch because the SRS indicator light was staying on). Rose Byrd coordinated these actions and explained things very clearly and helpfully. It's a pleasure to discuss service work with her. More

Car Maintenance Brought my vehicle in for an express oil change. Michael Parker of the Service Department ensured things were handled as I had requested. He always ve Brought my vehicle in for an express oil change. Michael Parker of the Service Department ensured things were handled as I had requested. He always very helpful & attentive. More

Awesome customer service Technician, Cesar Lemus, is awesome. He is knowledgeable, explains works done in detail, courteous and professional. I highly recommend. The wait t Technician, Cesar Lemus, is awesome. He is knowledgeable, explains works done in detail, courteous and professional. I highly recommend. The wait time is reasonable. Overall dealership experience in the Service Department is great. More

Thanks for excellent service Have used this dealership and Rose Byrd for years and trust her advice. She is knowledgeable and attentive to our concerns and explains reasons mecha Have used this dealership and Rose Byrd for years and trust her advice. She is knowledgeable and attentive to our concerns and explains reasons mechanics' proposed adjustments. Our three family Hondas moved to this dealership after I had a bad service experience with Honda dealership in Bethesda. More

Excellent services Ms. Rose Byrd is very knowledgeable, very polite, work very efficiently and always willing to help. She is a great asset to the company. I am very h Ms. Rose Byrd is very knowledgeable, very polite, work very efficiently and always willing to help. She is a great asset to the company. I am very happy to work with her. More

Rose Byrd is a terrific service adviser. I always feel good about my car after working with her. She is a great representative of Hersons. is a terrific service adviser. I always feel good about my car after working with her. She is a great representative of Hersons. More