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Herson's Kia

Rockville, MD

4.6
439 Reviews

15531 Frederick Rd

Rockville, MD

20855

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Showing 439 reviews

May 26, 2025

Easy to work with. Carol and Jazz know their business. They went above and beyond to find my car More

by Gary
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jazz
May 14, 2025

I had a fantastic experience at Herson’s Kia. From the moment I walked in, the staff were incredibly friendly, welcoming, and accommodating. They took the time to understand what I was looking fo More

by Sofiya Khanam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Detrick
November 01, 2024

Super focused on your needs. Great customer service from Brian. He got me in and out. More

by BCWAYO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrick Rumley
October 24, 2024

The service staff is always professional and courteous. The waiting area was clean. However, the wait time for my car was longer than expected. I wish they had a free water dispenser because not everyone d More

by MITCHE001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrick Rumley
October 23, 2024

Everything was done well - I just have one minor things to mention. When I made the appointment I described the problem and indicated that I would wait. When I arrived I was told that the servicing wou More

by summerb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t get his name - but he was great in explaining problem and why it took so long and also got me an Uber to the metro. He really did a great job - my issues were a bit more general to the process and not a poor reflection at all on anyone.
October 23, 2024

Excellent work, friendly, and quick at fair price. I will tell my friends about their Service Dept. More

by KBMJR1110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson, Garrick Rumley
October 22, 2024

Staff was very helpful and courteous and service provided was very professional. Waiting area was clean. More

by JRHARRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
October 21, 2024

I recently had a great experience leasing a vehicle at Herson’s Kia. We were able to check out the car, negotiate the deal, sign the paper work and drive away with the car with in 3 hours. Matthew Hunte More

by Prasad
Workmanship
Recommend Dealer
Yes
Employees Worked With
Matthew Hunter
October 20, 2024

As fast as can be expected when making a major purchase. Super friendly service, easy peezy. More

by brian.j.giblin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson, Garrick Rumley
October 19, 2024

My salesman was very friendly, helpful, courteous and knowledgeable. He made the time spent there relatively pleasant. More

by sthompkins1963
Recommend Dealer
Yes
Employees Worked With
Naveen Malik
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