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Herson's Kia

4.1

5 Lifetime Reviews

15531 Frederick Road, Rockville, Maryland 20855 Directions
Sales: (301) 340-3100

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5 Reviews of Herson's Kia

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December 17, 2018

"Very professional and helpful"

- Drexdave

Aaron little and jazz Santos went all d way to make sure I get d best deal available, thanx for making my dream come true.

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Recommend Dealer
Yes
Employees Worked With
Aaron little and jazz santos
June 16, 2018

"Worked hard to get what I wanted"

- Raven

The Kia Niro PHEVs are new, and this dealer was smart to get as many in as they could. Even though they didn't have exactly what I wanted, they worked hard to make sure I could get an interior and exterior color I wanted. Only wish Kia had sent more EXs with light interiors to the East Coast. I can't really comment as to quality of work since the dealership hasn't serviced the vehicle yet, but it was clean with no scratches or dings when I got it.

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Recommend Dealer
Yes
Employees Worked With
Mark Griffin
September 15, 2017

"Terrible Service"

- MCT1034

I have bought 2 cars now at this dealership. They bought back the first one for major issues, and now my 2015 Optima has major issues. Brought it to the service dept since I bought the car there. They blamed me for all the issues my engine was having and told me they were going to make me pay for all sorts of things before the would go to Kia to request a new engine under warranty. Too bad for them I went to Kia of Bowie who somehow got it done and with no argument or help from me! And I got other non-warranty work done. They lost out on 8K worth of work! Oh well! Will never ever go back or recommend. Very rude and nasty people in their service department. Don't go here, worth driving to Bowie for much nicer people!

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Recommend Dealer
No
Employees Worked With
Service manager Josh
April 29, 2017

"Great dealer, friendly staff"

- DAlymov

Very nice customer service and upfront pricing. Unlike King Kia, they provide you with the best pricing. Their reps are very respectful, and do not flood you with calls or emails. When I am ready to buy a Kia, it will be from them.

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Recommend Dealer
Yes
Employees Worked With
Noella
November 25, 2016

"Horrible Dealership - Horrible People"

- Justin

Stay away from this place. From the salespeople to the manager they are horrible to say the least. When you think of the stereotypical car salesman and car buying experience, that is exactly what you will get here. Slimy and shady are a few words that describe the personnel there, not to mention dishonest and extremely unfriendly. Will do and say anything to sell you a car. Stay away from this dealership it's a complete waste of your time!

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Recommend Dealer
No
Employees Worked With
Felix Kats, Christopher Andrakakos
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