Herson's Kia
Rockville, MD
Filter Reviews by Keyword
By Type
Showing 471 reviews
I can’t say enough good things about my experience at Herson’s Kia, especially working with Ralphael Louis Chavez. Before coming to Herson’s, I had a very disappointing experience at Laurel Kia. I lef Herson’s Kia, especially working with Ralphael Louis Chavez. Before coming to Herson’s, I had a very disappointing experience at Laurel Kia. I left there feeling like all Kia dealerships were the same, poor customer service, and not focused on the customer. I was honestly ready to give up on Kia altogether and start shopping for a different brand. Thankfully, I decided to give Kia one more chance, and that’s where I met Ralphael at Herson’s Kia. From the moment we started talking, he completely changed my perception of what a car-buying experience should be. He was professional, knowledgeable, patient, and genuinely interested in helping me find the right vehicle instead of just making a sale. Even though he was busy, he never lost focus on what I was really looking for and made me feel like I was his top priority. Thanks to Ralphael, I ended up purchasing a fully loaded 2027 Kia Telluride, and I couldn’t be happier with my decision. He answered every question, kept me informed throughout the entire process, and made everything smooth and stress-free. The same goes for the Finance Department. I usually feel pressured when it comes time to meet with the finance manager, but at Herson’s, Andrea was so professional, welcoming, and transparent that the entire transaction felt more like working with family than buying a car. If it weren’t for Ralphael, Andrea, and the entire Herson’s Kia team—from the manager to the person who cleaned and prepared my vehicle—I would be driving a different brand today. They are the reason I stayed with Kia, and they are a tremendous asset to Herson’s Kia. If you’re looking for an honest, knowledgeable salesperson and team in a dealership that truly puts its customers first, I highly recommend Herson’s Kia. Ask for Ralphael Louis Chavez, you won’t be disappointed. More
We got a really good deal for the lease electric that we opted for. The service was quick and they helped set up the app as well. Jazz was very friendly . opted for. The service was quick and they helped set up the app as well. Jazz was very friendly . More
Вот вариант живого и естественного отзыва на английском: ⭐⭐⭐⭐⭐ We came to the dealership just for a test drive, but ended up leaving with a brand-new Kia Telluride! Our sales manager, Sam английском: ⭐⭐⭐⭐⭐ We came to the dealership just for a test drive, but ended up leaving with a brand-new Kia Telluride! Our sales manager, Sam, was incredibly friendly, welcoming, and easy to talk to. He made us feel comfortable from the very beginning, answered all of our questions, and never made us feel pressured. His positive attitude made the whole experience enjoyable. Andrea, the finance manager, was also wonderful. She explained everything clearly, made the paperwork simple, and was just as friendly and professional. We were comparing several different brands, but after driving the Telluride and working with such a great team, our choice became easy. We purchased it as our family travel vehicle, and it’s an incredibly well-designed SUV with everything we were looking for. Thank you, Sam, Andrea, and the entire team for making this such a smooth and enjoyable car-buying experience. We highly recommend this dealership! More
We had an excellent experience at Herson's Kia! Keith Camero was extremely knowledgeable, helpful, and made the entire buying process a pleasure Keith Camero was extremely knowledgeable, helpful, and made the entire buying process a pleasure More
I have been leasing my car and getting the services in Herson’s Kia since 2019. I recommend the place always, very friendly, very respectful and responsible. Edgar in the service department makes sure you Herson’s Kia since 2019. I recommend the place always, very friendly, very respectful and responsible. Edgar in the service department makes sure your car gets the services it needs. More
I had an extremely positive experience with Hersons. They were very flexible and were able to give me the most competitive offer out of the several other dealerships I was speaking to. Ralphael was grea They were very flexible and were able to give me the most competitive offer out of the several other dealerships I was speaking to. Ralphael was great to work with. He was transparent, quick to respond, and seemed to genuinely want me to get my best value. More

